我是否可以免費取消烏納維達飯店的預訂並收到全額退款？

可以，烏納維達飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

烏納維達飯店是否有游泳池？

是的，住宿提供室外游泳池。旅客可以使用游泳池，開放時間為 07:30 至 21:00。

烏納維達飯店是否允許攜帶寵物？

可以，歡迎貓和狗入住，最多共 1 隻，每隻寵物的重量上限為 15 公斤。收取每晚每間住宿 USD20 的費用。服務性動物免費。可能會有某些限制，詳情請洽住宿業者。

烏納維達飯店是否提供停車位？

是的，住宿提供免費自助停車服務。車位有限。

烏納維達飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每輛車 USD130。

烏納維達飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：23:00。退房時間為 12:00。提供零接觸入住和退房服務。

烏納維達飯店和附近有什麼好看好玩的？

附近例如釣魚和潛水等活動都很值得體驗一下。去附設的 Spa 放鬆一下，或者到室外泳池游上幾圈。烏納維達飯店還具備花園。

烏納維達飯店內部或附近是否有餐廳？

是的，Ananda提供露天用餐環境、墨西哥料理和花園景觀。

烏納維達飯店有戶外私人空間嗎？

是，每間客房都有陽台。

烏納維達飯店附近的環境怎麼樣？

烏納維達飯店位於圖盧姆市中心，走路只要短短 15 分鐘就能抵達Dos Aguas 公園。

烏納維達飯店住宿資訊、相片和旅客評語

Q: 烏納維達飯店有戶外私人空間嗎？

是，每間客房都有陽台。

10/10 好極了

2025 年 8 月 24 日

Excelente para relajarse y descansar

maria，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 22 日

koen，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 19 日

We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!

kye，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 29 日

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.

Baruni，1 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 17 日

Mark，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 15 日

Lavania，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 14 日

clara，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 14 日

I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)

clara，4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 6 日

3 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 4 日

Ross A.，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 29 日

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.

Chad E，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 16 日

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.

Piper，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 15 日

Lauren，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 9 日

Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..

Jonathan，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 31 日

Hotel great. Town itself, not so much…

Rob，3 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 30 日

Pause enchantée

Très bon accueil! Site très joli et reposant. Conseils tres clairs et disponibilité du personnel.

bruno，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 23 日

Tout etait presque parfait ,manquait un frigo dans la chambre et une epuisette pour la piscine de la chambre pour pas embêté le personnel toute les 2 minutes a cause des feuilles et dommage que tout sois payant dans la chambre

Frederic，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 3 月 22 日

Kevin，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 20 日

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!

Susan，5 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 3 月 17 日

No me gustó nada Una Vida, creo que es muy caro para lo que dan de servicio. La carta siempre es la misma. El personal de recepción no es amable, únicamente Guadalupe y para todo te quieren cobrar en el momento como si fueras a salir corriendo. Me gustó mucho el Hotel Bardo que está a un lado y excelente servicio ahí.

KARINA，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 15 日

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!

esther，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 13 日

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.

Rick，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 11 日

Tim，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 11 日

Yanislav，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 10 日

We stayed in a private villa & it was so beautiful!

Caroline，1 晚家庭旅遊

Expedia 真實旅客評語

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