2 adults 3 children stayed for one night for the Halloween celebrations in Derry. Location was excellent, 10min drive from the hustle and bustle of the busy city centre.
Upon arrival (we arrived early) our room wasnt ready but we were allowed to use the pool and facilities which was brilliant for the kids.
Swim done, our room was ready and we were allowed to check-in 2 hours early. Superb.
Staff were friendly throughout the hotel and more than helpful.
We dined in the hotel that evening, food was grand and service was excellent.
Next morning, breakfast was basic but very tasty and as much as you wanted to set you up for the day.
Pros - staff, cleanliness of the rooms, comfort of the beds
Cons - hotel is slightly dated & the water in the pool was a tad cold
I would definitely stay here again!
Paul
Paul,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Fre Parking!
Whats not to like here?
Free parking!, with enough parking lots!
Friendly staff! Clean room and bathroom.
Had dinner in the Hotel: Good service and good food!
Wifi was poor tho, so i connected my iphone.
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
gemma
gemma,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月4日
The staff really looked after us, great hotel, lovely room.
FYI it’s not in walking distance from anywhere else to eat etc - not a problem for us. We ate in restaurant and it was a great meal.
Tim
Tim,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Lovely stay, great staff
We stayed for 2 nights with our 18 month old daughter. Lovely hotel, pool was great. We thought breakfast was goid value and plenty of choice. We ate in the restaurant one nighy and the food was delicious. The staff were helpful especially the barman who was so friendly and welcoming. A great stay!
C
C,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月23日
Wendy
Wendy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月23日
This hotel was so beautiful and staff so friendly food was amazing
Mary
Mary,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月21日
Great hotel and staff , terrible spa
The room , staff and food was lovly , the spa was not good at all and the treatments were very bad etc. But the staff refunded and were very apologetic , the main hotel staff were very nice and attentive and lovly room and bar area , I would definitely come back but would not use the spa again
Ruth
Ruth,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月14日
Aidan
Aidan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月30日
Pricey considering breaking wasn’t included
Room was ok would have expected it to be slightly better and larger for the price. TV was really small and reception was poor on a lot of channels. Bath/shower was really difficult to get in and out of due to the really small bathroom. Plenty of products provided though. Room was spotlessly clean. The receptionist on duty was excellent very welcoming. Breakfast was extremely expensive for the price with little choice and we were seated right by an open door when it was very breezy outside. Overall it ok but pricey. Not sure it deserves a 4 star. More like a 3.
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月23日
A great hotel
This is a lovely hotel!
Check in was easy - the receptionists (Emma and Emily) were polite and knowledgeable.
Our room was fabulous! Two super king sized beds. So comfortable.
Everything was very clean.
Tea and coffee making facilities and bottles of water in the room.
Theresa
Theresa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月23日
Delphine
Delphine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月20日
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月19日
All good
Daniel
Daniel,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年5月29日
Maria
Maria,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月14日
Wonderful haven
This was a warm, friendly and welcoming place we booked at the last minute after a let down in arrangements but it was the best decision made.
Penelope
Penelope,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月9日
amber
amber,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年5月6日
Dinner, bed and breakfast stay
Staff were very helpful, cleanliness was good and beds were extremely comfortable. The restaurant service was slow but the food was excellent. Portion sizes on the small side, but quality of a very high standard. We were next to 2 rooms of party girls who were talking very loudly, slamming doors etc in to the small hours. There was also a birthday party with drum beats heard loudly in the room until midnight. The pool was very busy with children's swimming lessons, but the hot tubs were amazing - a pity that there was an additional charge to use them.
Doris
Doris,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年4月20日
Danielle
Danielle,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年4月9日
WILLIAM
WILLIAM,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月8日
Clare
Clare,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年3月28日
Disappointing
Second time saying here, first time was amazing which is why we returned. This time the dinner was not worth £75. Kids meal tasted like the chips had been cooked twice and reheated, yorkshire puddings were cremated and the beef was tough. No drinks menus on the table but asked straight away what was to drink. The soft drinks we got were flat. Service was slow and waited 25 minutes for dessert (ice cream, cream sundae and a tart)At breakfast the potato bread was burnt and looked as if it had been cooked twice again. Not able to use the facilities after check out (we were allowed last time) and Wifi didn’t work in our room. Check out experience was poor, lady didn’t know the answers to our basic questions.