Hotel was clean and nice staff but they need to shut down their restaurant if they can’t handle operations properly. I was debited three times on my bank app after I had paid with another one and it is taking GrandVenice forever to refund my money. No response to my emails and each time I call, I am told to call back. I’m very displeased with this service and I won’t be staying there when next I’m in Nigeria. Every other thing was fine, great service from James and the other lady at the reception who wears glasses. The rest need more training on hospitality and customer service.
Still waiting for my money btw.
Tumininu
Tumininu,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年12月22日
Clinton
Clinton,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年12月20日
Not impressed
Not happy
Victoria
Victoria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月21日
Good
Excellent service
Patrick
Patrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年10月23日
I didn't like the failure to acknowledge payment for reservation.
No attempt was made to contact me after my booking.
I enjoyed the complimentary breakfast.
Olusoga
Olusoga,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年10月22日
Nik
Nik,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年10月8日
Relaxing and convenient
Chukwuemeka
Chukwuemeka,1 晚旅行
Wotif 真實旅客評語
6/10 不錯哦
2023年10月3日
Osaretin
Osaretin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年8月29日
Clean, safe and courteous staff.
Garricks
Garricks,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年7月9日
Peace and loving workers
Owusu
Owusu,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2023年6月28日
Clean and the staff was friendly. Felt secure too.
Garricks
Garricks,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2023年2月11日
It was small duty room. Cockroaches. Small hard bed with hard bed. Would not give us both free breakfast. Only one. Want us to pay. Never go there again!!!
teresa
teresa,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年11月19日
Avoid!
This is by far my worst hotel experience ever. Avoid!
Adanma
Adanma,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年8月26日
Good
It was good but can be better
Babatunde
Babatunde,10 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年8月10日
As a result of the confusion I have to look for another place for stay and my money has not yet credited to card