This is a very overpriced room, taking advantage of a special event in town to gouge…
Nice place. Clean and comfortable. No restaurant or coffee available was a problem
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Checkin was great but didn’t realize parking wasn’t included because we purchased through Hotels.com.. checking out the woman at the front desk as more concerned about getting her paperwork in order then taking 2 mins to check us out.. had to go to breakfast and then return to checkout a second time.. not happy with that
Torrey, 2 晚旅行, 2021年09月10日
Very disappointed. First you get no parking with buying through this site. So you park a mile away paying 20$ for one night. Then our tv, toilet at shower drain all did not work. For the money we paid we should have at least had those necessities. Overall very very horrible
Lauren, 1 晚家庭旅遊, 2021年09月04日
Mold in bathroom. Flys and gnats in room.
1 晚旅行, 2021年08月26日
Horrible customer service. They offer hotel guests free parking and beach passes, but not if you book through anyone but their direct website. Had to pay $100 for parking the three days we stayed. Even though they had extra parking spaces open. Front desk lady was very rude. Room reeked of cigarette smoke, and there was mold in shower and on heaters and windows.
Loren, 2 晚家庭旅遊, 2021年08月15日
We were told upon check in that we had to pay for parking which amounted to $35. We were not told of this and the website states free parking. The Pavilion "does not have enough parking spaces for the count if rooms that they have". That is not my problem, that is their problem. No offer of a parking voucher was offered. VERY DISAPPOINTED! That ruined my trip!! The room was ok. Clean, but dated.
Mary, 1 晚旅行, 2021年08月15日
Horrible stay rude staff. I walked into the hotel and asked if they had rooms the front desk clerk said NO, sorry. I booked thru hotels.com and was told since we booked thru a 3rd party site our car would be towed from the hotel parking lot since it’s only for people who book directly thru the hotel.
1 晚家庭旅遊, 2021年08月13日
The room did not match the picture in hotel.com website.
Phalla, 2 晚旅行, 2021年08月12日
Very disappointed that we had to find our own parking and pay for it because we booked through a third party
Sue, 1 晚家庭旅遊, 2021年08月12日
I was not made aware at time of booking that I would not be able to use the parking lot due to third party booking. Staff not very accommodating. The was not a cafe as advertised. Room was NOT CLEAN. Bathroom tile was covered in long strands of hair (not my hair). Air-conditioning vents were very dirty and smelled musty. The refrigerator was covered in rust.
Marcelyn, 2 晚家庭旅遊, 2021年08月11日
After reading multiple negative reviews, I was nervous to stay at The Pavilion. We were traveling with friends who were visiting OCNJ for the first time, and we wanted it to be a great getaway! I called the hotel to ask about some of the issues other travelers mentioned. A friendly employee assured me that these problems had been corrected (A/C not working, few towels available, refrigerator not turned on..). We decided to go for it, considering the limited hotel availability in the area, as well as the perfect location of The Pavilion. We were pleasantly surprised and thankful that everything was fine. Sure, this hotel is dated. Many in the area have been around a long time. The rooms were simple, but they were clean, cool and had what we needed. We spend a short time in the pool, which was nice. Loved the warm water!! Since we booked through hotels.com, we weren't provided with parking, but there is a parking lot just across the street. We arrived mid-morning on our day of check-in (a Tuesday) and plenty of spaces were available. To save some money, use the app to pay. (Info on signs at the lot) The pricing is lower on the app and you can easily add more time without having to return to your vehicle. Our stay was fine, and we'd stay here again--After all, most of our time was spent in the sand!
1 晚家庭旅遊, 2021年08月10日