Everything is good especially for the spacious room and nice staff. Appreciation was given to their free breakfast and shuttle bus to and returing the beach. It's value of money. However, one issue that make me feel unhappy. According to hotel instruction guide, they are able to book tricycle at cost 300 peso to the pier upon request. Then I request one for leaving to pier through their staff in one day advance. Staff said it's Ok and no problem at once. But when I checked out, the one receptionist told me that all tricycles were not available for that whole day and suggested me to book private care at cost 700 peso through her instead. I was so questioning about that but I have no time to question more. Thus, I choose this option for leaving. During the transporting to the pier, I saw so many tricycles running on the road while some of them were shown "available for hire". In that time, I really feel the staff was dishonestly to me.
Staffs of resort are really nice. However, massage service is not professional and a little expensive than what we expect. The shower equipment makes noise and doesn't work well.
Due to earthquake two weeks before, the area suffered from loss of normal power supply. The hotel had a generator which could still provide electricity and that was the reason we booked this hotel. However, when we arrived, we were noticed that the power supply was not 24 hours a day. At mid-night, it would be temporarily turned off. Therefore, we would lost air-conditioning at the midnight and I just couldn't fall a sleep. A better suggestion is to let us know in advice through email. A gifted drink or discount would also help. Moreover, the room was not really clean. Overall, I would say the staff in this hotel were generally helpful but the hardware still got a lot of place to improve.
Philip
Philip,2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2017年5月21日
Value for money
Clean, nice room, value for money, staff helpful and nice, will come back
Terrible experience at Green papaya resort. Our room is not clean, dusty (dust mite) and full of the bad smell of insecticide. We sneezed badly staying in the room. We've stayed there for 3 nights. Pillows and bed sheets were never changed. The pillows smelt so awful that we had to cover the pillows with our own jackets while sleeping. Besides, the flow of shower water was unstable and not hot at all! That happened frequently. We will never visit the hotel again.
除了第一天找到酒店有些不方便外,其余的真的是我在薄荷岛期间住过最棒的酒店。青木瓜是新建的一座酒店,规模不大,但是房间的设施、酒店的硬件、服务员的态度真的特别棒,一进酒店check in后,帮忙把行李搬到房间,介绍房间使用方法,而且不管提什么问题大多满足。早餐也是满满的幸福很齐全。下次再来一定还会光临这家酒店。还有位置是大的缺陷,离海滩和main road有些距离。然后英语评价:This hotel is brilliant,environment and room is clean also feel comfortable.The breakfast is wonderful and staff is great.l will come here
again!
Zicheng
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
Arin
Arin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月14日
dahye
dahye,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月15日
The staff was very helpful and knowledgeable. Superb service.
The place itself is great, the nearby property ruined our last night with the Karaoke playing loud.
Romilen Paulynn
Romilen Paulynn,3 晚家庭旅遊
Travelocity 真實旅客評語
10/10 好極了
2024年5月3日
Lovely
Lovely stay here, room very comfortable and team have been super nice - would recommend as a base for your stay here, shuttle to town every hour and easy to walk/get a tuck tuk also