我是否可以免費取消修道院旅館飯店的預訂並收到全額退款？

可以，修道院旅館飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

修道院旅館飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

修道院旅館飯店是否提供停車位？

是的，住宿提供免費自助停車服務。車位有限。

修道院旅館飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。

修道院旅館飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 12:00。

修道院旅館飯店是否附設賭場？

此飯店沒有賭場，但力卡塔赫納賭場 (開車 7 分鐘) 就在附近。

修道院旅館飯店和附近有什麼好看好玩的？

修道院旅館飯店具有花園。

修道院旅館飯店附近的環境怎麼樣？

修道院旅館飯店位於卡塔赫納寨城，走路只要 6 分鐘就會到鐘樓，另外走路 10 分鐘還會到Cartagena de Indias 會議中心。

修道院旅館飯店住宿資訊、相片和旅客評語

Q: 修道院旅館飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 修道院旅館飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。

Q: 修道院旅館飯店和附近有什麼好看好玩的？

修道院旅館飯店具有花園。

4/10 一般般

2019 年 12 月 22 日

Winziges, schmutziges Zimmer in überteuertem Hotel

Das Gebäude indem sich das Hotel befindet ist wunderschön! Wenn man sich nicht viel im Zimmer aufhalten möchte und eher im Innenhof Platz nimmt, ist es ein toller Ort. Die Zimmer sind allerdings klein, eng und sehr bescheiden (ca. 8-9m2). Viel zu teuer für das was man bekommt. Die gute Nachricht: Es gibt eine Klimaanlage. Die schlechte: Dadurch dass das Zimmer so klein ist, bläst sie einem die ganze Nacht auf die Stirn. Unser Zimmer war noch dazu schmutzig und das Bettlaken war voller frischer, eingetrockneter Flecken. Die Struktur erinnerte an Yoghurt oder ähnliches... Nachdem wir das Bettlaken abgezogen hatten und es abends gegen ein frisches austauschen wollten, konnten wir niemanden finden. Der einzige Angestellte des Hotels schlief so fest, dass wir ihn nicht wecken konnten und so waren wir froh, dass wir zumindest einen Schlafsack mit hatten. Ich würde das Hotel nur im äußerstem Notfall und mit Hütten schlafsäcken im Gepäck empfehlen. (Also eher nicht.)

1 晚商務旅行

Hotels.com 真實旅客評語

4/10 一般般

2019 年 8 月 15 日

All the rooms have full type bed, when they say in the website "queen" size bed. Never stay there again

sandra，3 晚浪漫之旅

Hotels.com 真實旅客評語

2/10 不太好

2019 年 8 月 13 日

What a dump! Tiny room with a hard bed... what else do I have to say?

3 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2019 年 7 月 22 日

There is a school, gallery, coffeeshop, and chapel all within the courtyard or on the different levels of the El Claustro House which I found fun to explore. The hotel rooms are incredibly small and at the top level (3rd floor). I was traveling alone, but the room would have been too small for two people. The staff was not particularly friendly or helpful.

3 晚旅行

Expedia 真實旅客評語

4/10 一般般

2019 年 7 月 20 日

Nice historical multi-use building in need of repairs and updating. Rooms have suffered from shoddy repairs over the years. I’ll fitting doors. Shelves falling off walls. Ceiling caving in. Ants. Tiny light weight safe, not attached to anything! Reception does not answer phone. Light bulb went out and was never replaced. A/C died and had to change room. Rooms were not cleaned properly-had hair. dusty shelves and wardrobes. Broken toilet seat and cover. Nice bathroom sinks but plumbing underneath detached and water leaked all over floor. Eggs for breakfast EVERYDAY! It’s not a buffet, and you only get 2 slices of bread and slivers of fruit. Tables so small in dining room, I had to sit sideways. This could be a really great place with repairs, upgrades and attention to cleanliness and repairs in rooms. Basic and rustic accommodation could be nice. El Claustro has great potential but it needs more vision, repairs, upgrading and investment in the rooms, considering the numerous great alternative hotels. PLUS, I see that many people have complained about the same things, even mentioning specific rooms that I stayed in, but nothing was done.

Winston，8 晚旅行

Expedia 真實旅客評語

8/10 非常好

2019 年 6 月 29 日

Lo que me gusto fue el edificio antiguo sus jardines. Buena atencion de todos los empleados., especialmente la senora encargada de los desayunos y del aseo del cuarto su nombre es Omilda muy profesional y responsable. Lo unico que no nos gusto fue que necesitan instalar un ascensor para la comodida del hotel y sus huespedes.

4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2019 年 6 月 1 日

The hotel is very centric the down side is that is somewhat a school as well so can't sleep late due to noice

ISMAEL，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2019 年 5 月 16 日

En general todo esta estupendo, lo unico es que los cuartos son muy chicos

3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2019 年 5 月 15 日

The room was very small and just the bed. No night table or chairs. The art rooms, the garden, the public areas were very nice.

5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2019 年 5 月 12 日

This hotel was amazing! It was in a perfect location, close to everything, with wonderful staff. Walking distance to all major attractions and such a cool building.

5 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2019 年 5 月 8 日

La realidad, esperaba mas del hotel, la habitación además de pequeña, mal presentada en las paredes. No me gustó.

Luis F，1 晚商務旅行

Hotels.com 真實旅客評語

2/10 不太好

2019 年 5 月 8 日

5 晚旅行

Orbitz 真實旅客評語

8/10 非常好

2019 年 4 月 20 日

Very nice feeling to this place.

The place was an awesome place to stay. My wife and I had a small room that used to be a nuns quarters. That is why it's a bit small. Also because it were small the air conditioner gave my wife a cough as it was blowing on her all night. Even though it were small we were able to move the small refrigerator towards the door and open our suitcases so at least it was not as small as the Santa Alejandria Hotel's room we stayed in where we had no room to open things. We spent 3 nights here because it was such a nice historic building that was huge. Had a 3rd story terrace where we could smoke and have a drink. Breakfast was delivered by great staff and was a decent simple breakfast of fruit, coffee, eggs and toast. I'd spend a few days here again just for the excellent character of the place. Don't be put off by the small rooms.

Kevin，3 晚浪漫之旅

Hotels.com 真實旅客評語

8/10 非常好

2019 年 4 月 18 日

Nelson，1 晚浪漫之旅

Hotels.com 真實旅客評語

10/10 好極了

2019 年 4 月 7 日

El lugar está super bonito, en el mero centro histórico asi que pueden salir a pasear y regresar a todo momento. El personal muy amable. Nada mas tomen en cuenta que las habitaciones estan muuuuy pequeñas y no hay ni dónde poner la maleta. El internet casi no llegaba al cuarto y no hay agua caliente (aunque es una ciudad con muuucho calor y casi no es necesaria). De resto, un ambiente muy agradable

2 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2019 年 3 月 31 日

Chambre trop petite. Immeuble historique soumis à réglementation sévère. Beaucoup d'événements y ont lieu: théâtre, vernissage etc., dégustation de café. Mais chambre vraiment très petite. Entretien général de l'immeuble laisse à désirer. Très bien situé.

Yolande，3 晚浪漫之旅

Hotels.com 真實旅客評語

8/10 非常好

2019 年 3 月 20 日

Such a cute little boutique hotel! Only a few hotel rooms and the rest is an art gallery, coffee shop, school, etc. My friend and I had read about the cold water issue so were prepared for that. Although, it wasn’t that much of an issue and actually felt kind of nice since Cartagena is so hot! The room we shared was small but we didn’t mind at all because we weren’t there to enjoy the room, we spent all day everyday out and about exploring. The AC works very well which is a must in Cartagena. Most of the staff are really nice. There was a bit of a language barrier at first but meh let’s be real, that’s to be expected! EXCELLENT location! We were really happy we decided to stay in the old city and found such a good place for so little money. We’re already planning our next trips to Cartagena and will probably stay in a hostel, only to meet more peopl, but definitely would still recommend!

4 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2019 年 2 月 3 日

6 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2018 年 12 月 9 日

Interesting place, excellent location, room very uncomfortable

4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2018 年 11 月 5 日

Interesting building (old convent) and the staff was very nice. A bit noisy at night due to students around. The room was clean but tiny - barely squeezed between bed and door. But the main issue: NO HOT WATER. It's very hard to wash your hair in room-temperature water..

3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2018 年 10 月 29 日

Bien ubicado. Seguro. Muy pequeño el cuarto. Cuenta con aire acondicionado. Sin agua caliente pero no hizo falta. El agua no sale tan fría

2 晚旅行

Expedia 真實旅客評語

2/10 不太好

2018 年 7 月 26 日

muy mala la habitación pequeña vieja,las paredes sucias el baño super pequeño, la cama no era cama si no una base cama, la cortina se me cayo, en fin nada que ver con lo que se ve en las fotos, afortunadamente era solo una noche

felipe，1 晚商務旅行

Hotels.com 真實旅客評語

4/10 一般般

2018 年 7 月 2 日

Hotel com excelente localização.

Embora tenha uma excelente localização o hotel não dispõe de recursos que promova a segurança dos hóspedes pois, além de hotel funciona como galeria de arte, espaço para eventos e tem um Café bar no local. É possível assistir o entra e sai de pessoas a todo momento. Segurança zero!!! Na terceira noite houve uma festa de casamento...sem chances de dormir antes das 2:00H AM. O hotel é um antigo convento do século passado, a estrutura original é mantida, não tem elevador, e não dispõe de gerador de energia. As duas primeiras noites foram traumáticas. Na primeira noite 22/06 cheganos após as 23H depois de uma viagem exauta e não tinha energia no hotel. Para piorar a situação estava uma temperatura de 34 graus!!! A situação da energia se estendeu por mais um dia. Foi bastante desconfortável duas noites sem energia. O café da manhã é oferecido numa bandeja, cardápio único, você não temo direito de escolher o que vai comer!

Jana，9 晚旅行

Expedia 真實旅客評語

4/10 一般般

2018 年 7 月 2 日

A única coisa legal: o Hotel é bem localizado.

Infelizmente o site mostra fotografias que não correspondem à realidade do hotel. Considero Barulhento e pouco seguro por se tratar de um velho prédio onde funciona museu, café, local de eventos e universidade tudo no mesmo local, portanto qualquer pessoa pode entrar e ninguém vê ou é abordado. Logo que chegamos na madrugada tivemos que subir 4 lances de escada para chegar ao quarto, faltou energia e o hotel não possui gerador. Dormimos num calor infernal por dois dias seguidos, sem falar que fomos colocados em quartos próximos ao reino dos pássaros do local onde acordamos às 4:30 da manhã com a sinfonia estridente deles. Só trocamos de quarto após reclamações. Pelo valor pago achei que seria custo beneficio! Esse hotel deve estar na classificação 2 estrelas.

Gi，9 晚旅行

Expedia 真實旅客評語

8/10 非常好

2018 年 7 月 1 日

Great history and architecture

Old city charm that's in the walls and close to everything.

5 晚旅行

Expedia 真實旅客評語

修道院旅館飯店

El Claustro Hotel House

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