Recepnist friendly.and very help full . Room fine for price but the bathroom fans very lound.
For £60 is a ok stay.
Food . Pizza were horrible and the mix fish.platter was terrible.would.stay again because of room price would noy eat at pub. Drinks prices not a total rip off. Didnt have breakfast tea put us off!
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 20 日
Geoffrey
Geoffrey,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 20 日
Misleading advertising
Offhand when booking in. First room smelled with tiny double bed . Courtyard rooms like sheds. Better rooms not dog friendly. Given a twin room with no guarantee we could stay the next night.
Lynda
Lynda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 19 日
Convenient for Durham
Nice hotel, convenient for bus into Durham and an excellent price. Very nice breakfast.
J
J,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 19 日
Julie
Julie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 16 日
Recent short stay.
Accommodation good value for money.
Clean and comfortable beds.
Breakfast at an additional cost of £12.50 pppn not so good
Continental breakfast very disappointing.
Options consisted of....cereals, bread, small selection of fruit.
No yogurts, pastries, meats , cheeses , crumpets, pancakes etc.
Hot water for Tea and Coffee was supplied in a thermos type jug which obviously only stays hot for so long and unfortunately was never hot enough when we used them.
Hot options where ok but some items missing when served and cold when finally served.
Due to no fault of his own Server/manager was under severe pressure to serve and replenish breakfast items at the same time.
This is due to a lack or additional staff.
Stewart
Stewart,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 16 日
Great value for great north run
Stayed for great north run. Very friendly team. Early breakfast available for runners. Large comfortable room. Little dated but spotless. Easy free parking, well located for both Durham and getting to South Shields for next day.
jonathan
jonathan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 16 日
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Review
Friendly efficient local staff. Excellent breakfast and restaurant food especially the daily specials. Housekeeping excellent. Rooms functional but a bit dated.Parking directly outside courtyard rooms is a bonus for any disabled visitors and access to the main entrance is easy.
The city of Durham ,Beamish Museum and The Auckland Project are all within less than half an hour’s drive. Although just off a busy road the courtyard rooms are quiet with a rural view at the rear . I would use this hotel again.
William
William,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 9 日
Philip
Philip,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 8 日
Lovely !
We were here for a wedding and booked last minute. Nice room and bathroom. Everything you need ! No problems would stay again.
Lindsay
Lindsay,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Mr Peter R
Mr Peter R,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 29 日
Review
The room was comfortable and clean. The staff were helpful. Bus stop just outside the hotel if you don't fancy driving.
Neill
Neill,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 29 日
Overnight stay
Very old warn out room that smelt of cigarette smoke.
Tired in need of a good freshen up.
Food not great.
Nothing wrong with the staff it’s not their fault.
Karl
Karl,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Nice hotel with friendly staff
The room was clean and had everything we needed for the night. One thing we didn't like was the shower curtain. It did not keep the water in and it stuck to you while trying to shower.
The staff were very friendly and helpful and there was plenty of parking.
The only let down was the breakfast. While it was hot and there was plenty of it available we did not think it was worth the £12.50 per person extra.
Keith
Keith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Had a great time. Staff very helpful. Food excellent.
Anne
Anne,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
Lack of communication, very disappointed, 🤔
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Not the best
The food and service of the staff is excellent. The rooms are tired and scruffy. The cleaners cleaned well but still felt dirty as aged and grubby.
We had an issue with the tap on first night that kept us awake as an air lock was making high pitched noise that hurt our ears.
The manager gave us a key the next morning to another room and saiid it would be cleaned for when we got back later after our day out. We got back and took stuff to new room to find it has not been cleaned so we had to move again. We had booked twin room as it was me and my daughter but we had to share a double room.
This 3rd room was not comfortable bed. Very noisy when you slightly moved. The TV did not work and bathroom door handle coming off.
Not the best experience. I felt shattered when I left as did not sleep well and noisy courtyard too outside rooms in a morning.
Staff great and food lovely though. Needs renovating and refreshing. New decor. New bathrooms. New mattresses needed
Adele
Adele,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 12 日
It was better than a park bench
I feel terrible writing this review as the staff is wonderful, but the property is dated and they do the best that they can with what they have. It is time to revive the rooms. But the price was appropriate for the quality of the facilities so I can't really complain. It was about 1/3 the price for a room in Durham.
Anthon
Anthon,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Although the room was clean the whole room including bathroom needed updating. Bathroom was mouldy with broken tiles. Bed was fine but pillows poor, whole decor needs to be updated as it looked grubby including worn carpet. No air conditioning. Room had a window which opened slightly but due to constant traffic noise, had to stay closed, which made room stuffy. Could hear neighbour as walls very thin which caused an issue during our stay. Hotel was hosting a wedding party and the person in the room next to us kept bringing friends from the party back and forth, shouting, screaming and swearing. As we had to be up early the next day I had to report this to management as unable to sleep. I think the hotel should either just keep the rooms for the wedding guests or if open to all then wedding guests must be told that if they want to meet elsewhere, then they need to stay near the venue and not use their rooms as a conference room!!
Jocelyn
Jocelyn,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Good, but rooms need updating/decorating
Easy and straightforward check-in and checkout.
Decent breakfast for the additional price.
Good customer service in the restaurant.
Room was unfortunately a little bit dated and the decor in areas was tired and in needed of repair/redoing. Walls and carpet in the bedroom as well as tiling in bathroom needs a proper clean.
Agree with other comments regarding issues with the TV buffering and losing signal.
The bed was very comfortable, as well as very good water pressure on shower.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 5 日
Inexpensive but areas need attention
Evening meal average. Beds comfy and good bedding but bathroom desperate for updating and wifi connection poor.
roslyn
roslyn,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 3 日
Not as advertised
Rooms away from hotel, very small room, tiny bathroom with noisey extractor. No ceck in desk had to go to bar.