Everything was nice and clean, and that’s most important to me. I would have appreciated friendlier staff, for sure! We are locals going to the hotel because of plumbing issues in our home, so a kind smile would have been nice. I also would have appreciated reference to the pet fee and pet deposit on the website when I made the reservation!! The showerhead was wimpy, but the biggest problem was the mattress. It really, really needed rotating!!! I feared rolling off when I first laid down! Finally, we were placed at the end of the hall on the first floor, and could hear traffic from the freeway all night. Requesting a room on a higher floor would help.