Lovely room, very clean & comfortable. Beautiful surroundings. Would recommend the spa. Very relaxed atmosphere and very good value for money. We only had breakfast once during our stay but there was plenty of choice and the hot buffet was fresh. We have stayed before and would definitely return.
tara
3 晚旅行
10/10
Darran
1 晚旅行
8/10
Lynn
2 晚旅行
10/10
Sandra
3 晚好友同遊
10/10
Lynn
1 晚旅行
10/10
真實旅客
1 晚商務旅行
10/10
Barbara
1 晚旅行
10/10
The property was great, we had booked a deluxe double room which was on the 2nd floor and had views of the small woodland area. The room was nice sized and very comfortable. We had free access to the Spa, which was alright. Lots of kids in the swimming pool and clear signs on dos and donts for the sauna so people were entering with plastic slippers, walking boots and also bringing plastic water bottles inside - this can definitely improve. Maybe add a separate kids pool area so adults can enjoy the spa and have some clear rules for using sauna.
Breakfast was good and the property decor was modern and fresh.
The property does NOT have EV chargers so beware. The nearest one at ASDA is very slow and often out of order. For a property this size I would say its worth installing few EV chargers.
St Austell lacks good restaurants.
Short distance is Charlestown which has some amazing resturants around a beautiful harbour.
真實旅客
3 晚旅行
10/10
We all really enjoyed our stay, they couldn’t do enough to help, staff were all courteous and professional, our lodge was spotless and extremely comfortable.
Marc
3 晚家庭旅遊
8/10
Veli
3 晚旅行
10/10
Great hotel , will return .
Amy
1 晚商務旅行
10/10
Fabio
2 晚旅行
6/10
Had to book quickly while at work, the premium room has a shower, bath, and sink in the bedroom. The bedroom fills with steam and gets soaking wet when you have a shower or bath. Makes it very uncomfortable to sleep in. It was very clean, but having wash facilities in the bedroom is without a doubt the worst idea.
Calum
1 晚商務旅行
10/10
Jeff
2 晚旅行
8/10
Beautiful venue and a pity we only had one night. Breakfast was a little laboured. Took us over an hour but we weren’t in a hurry
Not enough time to use all the wonderful facilities.
Mr J S
1 晚旅行
10/10
Nicola
4 晚商務旅行
10/10
Mike
1 晚商務旅行
8/10
Ryan
1 晚旅行
10/10
volkan
1 晚旅行
10/10
Interesting hotel, very friendly staff comfortable and warm.. Dinners were very good, breakfast service a little chaotic!
Martin
2 晚旅行
10/10
everything was perfect we will go there again
Ana
2 晚旅行
10/10
Staff were brilliant, the lady at the front desk so was welcoming and helpful, really made the stay! The room was beautiful as was the facilities. The only thing I would say is the place could be better lit at night time, especially at the front as I couldn't see where to turn in.
Kiera
2 晚浪漫之旅
8/10
Great welcome
Room had clearly been recently painted - but pictures etc not put back were on top of cupboard
General furnishings dated and well used, which is a real shame .
Struggled to get enough hot water for a bath in the evening
Food was excellent and service even though young staff was good.
Breakfast outstanding .
We weren't and aware you couldn't charge to your room, so embarrassingly had to dash back to room to get wallet to pay for dinner. Bar staff were brilliant and sorted for our pre dinner drinks to be charged to room.
Katharyn
1 晚旅行
10/10
Brilliant customer service, staff all helpful and very upbeat. The hotel is wonderful, absolutely spotless and well decorated. Our bedroom was cosy and very clean, really good nights sleep. We ate in the bar , our meal was delicious, came quickly and served with a smile. Breakfast gave a massive choice of both hot and cold. We will definitely be returning.😃