Does Haka House Bay of Islands offer free cancellation for a full refund?

Yes, Haka House Bay of Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Haka House Bay of Islands?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Haka House Bay of Islands?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Haka House Bay of Islands and nearby?

Have fun with nearby activities like boat tours, hiking, and kayaking.

What's the area around Haka House Bay of Islands like?

Haka House Bay of Islands is located near Paihia Beach, just a short 1-minute walk from Bay of Islands and 2 minutes' walk from Paihia Wharf.

Haka House Bay of Islands, Paihia: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 27, 2025

Great value and location.

Kelly, 1-night trip

10/10 Exceptional

Sep 29, 2025

Really nice hostel! The staff are lovely and willing to help with whatever questions you have! Stayed in the 4-bed female dorm and it was pretty good - the floor was quite creaky underneath the carpets in the room so it was hard to be quiet when I had to be up early some of the days (thankfully the other guests were not bothered by this!). The head space on the top bunk was a bit tight but I was comfortable enough for the stay. Bathrooms and shower rooms were clean and tidy. Kitchen and common areas were very spacey and you never felt like you were climbing on top of anyone while cooking. There wasn’t too many people during my stay but it was also early spring. The hostel is also not even 5 minutes walk from where the tours typically go from and where the intercity buses go. Would recommend this place for anyone staying in the area.

Laura, 3-night trip

10/10 Exceptional

Mar 26, 2025

Didn’t want to leave…

Haka House is a fantastic hostel, I can’t imagine there’s a better option for a stay in Paihia, especially on a budget. Great location, spectacular views from dining and main area. Excellent service with terrific front desk support, Byron deserves a raise. I highly recommend this place, and will stay here again if the opportunity brings me back.

Kory, 1-night trip

8/10 Very good

Nov 20, 2024

Good for backpackers accommodation. Rooms with ensuite available which is good

Lynette, 1-night trip

10/10 Exceptional

Jan 2, 2025

Execellent location, view and staff!!!

One of the best hostel I’ve stayed. Beautiful view from kitchen/lounge. CLEAN and great staff from manager Pablo to Martin, Marika and unsure of name but a female staff from France. Friendly, professional and engaging.

Fay, 8-night trip

4/10 Fair

Apr 5, 2025

Nice location but bad accomodation

It’s a worn down hostel, and since it is a part of the Haka Hostel chain, where I have stayed at other locations, I was surpriced at the low standard. The staff is very serviceminded and friendly, but that doesn’t outwieght the small and badly ventilated rooms.

Henriette, 4-night trip

10/10 Exceptional

Oct 3, 2024

Lovely private room with ensuite. Staff were eager to help

Shelby, 3-night trip

6/10 Good

Apr 27, 2025

Great staff (thanks Martin) and a very comfortable bed. BUT ... most main showers had no liquid soap, and all of the ventilation fan inlets above those showers were blocked solidly with lint. The hand soap dispenser in our room was so high on the wall it was virtually impossible to use properly, plus the washhand basin is stupidly installed. We do not recommend this accommodation.

Bruce, 1-night trip

8/10 Very good

Oct 17, 2023

Nice view

Christine, 1-night trip

10/10 Exceptional

Feb 20, 2024

Great place to stay. A calm and clean place. Only thing I can think to complain about is the shower pressure. One time it was fine, then the next time it was barely a dribble, despite no one else using the showers at the same time. Otherwise was a perfect stay.

Emma, 1-night trip

8/10 Very good

Mar 14, 2024

Had a fantastic stay, nice private curtains in dorm but my one qualm was the bed was very hard and the room was hot, making for an uncomfortable sleep. Other than that I loved the hostel

4/10 Fair

Dec 28, 2024

It was way to hot in the rooms - No air-con or windows to open definetely the worst sleep ever. My other room-mates couldn’t handle it either.

Helene, 3-night trip

10/10 Exceptional

Mar 4, 2023

Beautiful and Relaxing seaside hostel

The hostel was very friendly and safe. There was a fantastic lounge area that we used for cooking and leisure time. The view was beautiful and they let us leave our large bags in a locked room and use the bathroom and facilities after we checked out (while we waited for the bus). It was very clean and the only negative is that the shower door didn't hang completely straight. I would definitely book again!

Rebecca, 3-night trip

8/10 Very good

Apr 20, 2023

Very clean and functional. Well suited to a young person/people. I did feel I get get better value for money by spending a little bit more and staying else where.

Peter, 1-night trip

6/10 Good

Apr 5, 2025

The hostel is so central in Paihia it makes walking around to the many eating and shopping locations easy. We were in room 11 which was at the end of the hallway and did not get a lot of AC and the window didn't open. The small TV which is steictly facing one of the beds and cant rotate, also doesnt have cable or casting abilities. There was a DVD player so we grabbed a couole movies from the lounge just to find out the DVD player was broken so we ended up watching a movie on a laptop. I had messaged, emailed, and done the online check in to say I was going to be arriving late and still got a bit of sass from the staff when I called looking for check in instructions. The email with the info came through an hour after we checked in. Otherwise, it was average at best, but you get what you pay for!

Taylor, 2-night trip

6/10 Good

Jun 8, 2024

Pros: Mostly clean, very quiet (I was there during winter), friendly staff, good location, large lounge area, strong wifi. Cons: Very loud cooling system in private room; bitten by insects/bugs overnight; clutter (unneeded fans) in private room; uncomfortable pillows; sheets feel old and stained; odd cleanup rules in kitchen (everything has to be hand dried and put away right away, so you're essentially using the same set of crockery/flatware as others throughout the day). I slept very badly and had to check out two nights early.

Anne-Marie, 6-night trip

2/10 Poor

Mar 28, 2025

Beware! Bed Bugs!!

BEWARE! BEDBUGS! More concerning lack of accountability! No accountability or support at all. Oh yes…No staff on premise or stationed on property after 9pm… so I had to spend the night in the common area lounge that night due to infestation nevertheless. Seasoned traveler here (visited over 75 countries) and after reporting being bite by bedbugs in the room (with provided proof of photos of bites and stained blood sheets after killing on the bugs) managed refuses to accept any responsibility and claims they “were” mosquitoes bites! It was 15Degrees at night and I didn’t even open the bedroom windows?? And how to explain all the bites on the legs and areas of my body covered under the blankets… or would “mosquitoes “ get to me there too ?? Furthermore, we all well know and recognise bed bug biting patterns that was evident in the photos provided. Stay stay clear away! Imagine. Did or will they even fumigate /look into this seriously?? Decide for yourself… Worst experience ever!

Shawn, 2-night trip

10/10 Exceptional

Apr 24, 2023

It's all about location and staff here, particularly Gillian. (And, they answer their phone!) She was extremely helpful, professional, and kind. It's thanks to her and her knowledge of the North Island that I found some cool spots to hang out in. The kitchen and common room have a beautiful (although somewhat obstructed) view of the ocean, and are spacious. There were enough showers to go around, although I think some additional common toilets could be added--two per gender weren't enough. I stayed in a private room two nights and a dorm for one. Both were comfortable stays. When I moved to the dorm, I was worried about noise as it was right next to the common areas. But staff were good about closing the door at 10:30pm. Some hooks or additional racks would be handy in the private room bathrooms. I would have no hesitation in recommending this property.

2/10 Poor

Jan 26, 2023

The uniqueness of property is its location bang opposite to shore. Staff is very helpful, resourceful and kind. Unfortunately, room allotted to me had no window or air duct. It was a bright shine warm day and temperatures were in early 30s. Inside room temp was hot & humid. I spent almost till 11:30 in dining area so that inside room temp is bearable and once you are so tired and sleepy you do not feel anything around. Same was complaint from other guests. Rooms have no air duct or window. Fans were also average at least coolers would have somehow helped. But other than this drawback everything else is super cool.

Vaibhav, 1-night trip

8/10 Very good

Oct 30, 2023

It was my first time in a very long time in a back packers sharing all common areas. I feel a cleaner should be on hand to clear the areas left messy by alot of people with low cleanliness standards. The kitchen shared equipment needs to be update ie fridges & cupboards. The room I shared was stuffy with no windows and a noisy air vent humming all night so this was uncomfortable. A lovely senior staff member helped with our non working room facilities. Air con should be in every room esp with 2 or more people sharing. The view and location was amazing. Linen clean and comfy beds. I would request a room with windows next time. As we were on a road trip parking was an issue when unpacking our personal effects. possibly obtaining a few spaces in the back of the complex would be convenient. all in all a pleasant 2 day stay.

AMANDA, 2-night trip

6/10 Good

Aug 3, 2025

Juliet Mavis, 1-night trip

6/10 Good

Apr 14, 2025

William, 3-night trip

8/10 Very good

Mar 30, 2025

Very central location for activities, food, buses, wharf. Some areas of the hostel are looking a bit tired.

Cheryl, 2-night trip

10/10 Exceptional

Mar 24, 2025

Paihia

Prima verblijf midden in het centrum van het dorp. Parkeren net buiten centrum.

Lambertus, 1-night trip

8/10 Very good

Jan 21, 2025

Robert, 3-night trip

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