Estadia maravilhosa fora da rota dos brasileiros. Simplesmente perfeito.
TATIANA
TATIANA,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Muy bien todo si volvería
Nancy fabiola
Nancy fabiola,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Great place overall! Priced well!
Jorge
Jorge,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 19 日
We came for a weekend getaway. Not as nice as expected.. grounds aren’t well kept, beach isn’t maintained and is covered in seaweed. Welcoming staff isn’t very helpful or efficient. Wish there was food offered at the pool, instead you have to walk around and try to figure out which restaurants are open because they’re all different times or go back to your room and wait for room service instead of enjoying the pool. Coffee should open before 8:00 a.m. as most people want coffee earlier than that. Also wish the wrist bands weren’t mandatory as they leave an ugly tan line and don’t even work to access your room half the time. Lobby is chaos with families and kids even if you’re booked for the adult only portion, and there’s only 1 place to eat without kids next to you. Music is only played at the family pool with kids splashing everywhere and not much going on at the adult pool as far as liveliness or music.
Tyler
Tyler,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 17 日
1. The beach. Not the properties fault as they can’t control the seaweed in the water. But the beach was not clean and was for the most part unusable.
2. The staff. From the time we arrived to the time we left, the staff essentially acted like they were annoyed and put out by having to do the slightest things such as seating us at a restaurant or answering simple questions.
3. The water. Out of our five day stay, we only had hot water for maybe 2 showers. Very Inconvenient and aggravating.
4. The elevator is building 3 would not go to the 4th floor. This was very inconvenient and annoying.
5. Trying to make dinner reservations is a complete disaster. If you do not make reservations by 8am, you are completely out of luck. And the restaurants that are marketed as “first come first serve” are not that at all, as we tried to eat at the Mexican restaurant and were told that we had to wait 3+ hours because we weren’t on the “waitlist.”
6. The food and drinks in general. We have been to several different resorts where the food and drinks have been amazing. This place is the complete opposite. The food was disgusting most days and the drinks were sub par at best. Might as well drink the water and hope for the best.
7. The pool bars. When it is marketed that there is pool bar service, that’s a stretch. We would wait 30-45 minutes to get a drink. And that’s not because the waiter was bad. It was the lack there of service as it was one waiter trying to accommodate 40-50+ people.
Andrew
Andrew,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Great All-Inclusive! Will def be back!
Amy
Amy,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Giovana
Giovana,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
The property was lovely and well cared for. The staff was amazing providing excellent friendly service. I never walked past a staff member, no matter what their job, without receiving a friendly greeting. It was clear they were well trained and not working for tips. I highly recommend this resort. The only minus was that the beach had lots of seaweed, but maintenance was picking it up daily. Upkeep, including painting and improving was happening continuously. Well done, and thank you for a great vacation.
Lark
Lark,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Extremely friendly staff and good service! Great experience overall
Waled
Waled,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Grace
Grace,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Todo estuvo muy bien, lo único que me gustaría aconsejar como crítica constructiva es la limpieza en las lozas de la piscina. Vimos que tenía mucho limo entre las lozas. Es una pena el problema del sargazo, pq es inevitable... se entiende que es la naturaleza del área. Pero, por tener la playa limitada es que entiendo que la piscina debe estar lo más limpia posible.
Melinda
Melinda,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
The rooms were nicely done with plenty of room. The bathroom was spacious with plenty of amenities. The people who work there are nice and so friendly. The staff at the Bistro El Beso were the best! Freddy, Ivan, Maria, McCrea and Carlos were the best of the best! Food was above average and there was so much to chose from. Bistro El Beso had the best breakfasts, right by the pool! The Japanese, Mexican and Italian restaurants were fantastic! The buffet had so many choices with different themed quisines! Overall, I would return again.
John
John,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Beautiful property with excellent staff! Good was great and room was clean. Humidity kept the room a little warmer than we would have liked but not a huge issue. Overall, would definitely pack a bag and head back out this weekend!!
Jacob Charles Chambers
Jacob Charles Chambers,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 11 日
Will never stay here again because of the air conditioning. If you want to wake up in bed every night in a pool of sweat this is your place. If you want profusely sweat while eating each meal this is your place.
Christopher
Christopher,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
As a senior traveler I like the El Beso section for a quiet relaxing atmosphere. The activities staff in the El Beso section were amazing with a special acknowledgement to Fabian and Johnathan. Also the bar service is excellent with special acknowledgement to the bartender Wilberth and pool server Ricardo for their outstanding service. Our favorite a la carte restaurants were the Mexican and the Italian with special recognition to Enrique at the indoor Italian. I like the wrist bracelet that works as a room key. Liquor choices were adequate with room for improvement for non privilege customers. No food consumption allowed around pools is a good policy for cleanliness.
Grace Mae
Grace Mae,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 10 日
Julian
Julian,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
Cecilia E
Cecilia E,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
- Great people
- Decent food
- Great activities
- Awesome food options
Our bracelets to enter in our room didn’t work a day before our check-out, so we had to re-set it at the lobby. Also, there was an Italian restaurant that we could never book, because it was always unavailable.
I’d go to El Beso again, but wouldn’t be my number one option.
David
David,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 6 日
Christy
Christy,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 4 日
The employees were great. A few standouts were Gustavo and Eduardo at the swim up pool bar. Super friendly and made everyone feel welcome!. Also, the two gentlemen working the coffee bar in the lobby. They were helpful with suggestions and very friendly as well. All the grounds staff were nice and everyone said hello. Three sections of the resort for kids/families, all and the. Adult's only. We stayed in the besó area and it waa very quiet and relaxing. Food selections were nice and they had drink stations setup all over. Property is beautifully manicured.
Katherine
Katherine,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Farrah
Farrah,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Amazing, super friendly staff that are very kind. As a visually impaired sometimes solo traveler, would highly recommend has everything's right there. this place for its l
David
David,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Had a great time at the resort. The food and drinks were great. It got a little crowded at the pools quickly. I would recommend scoping out a spot earlier in the day. Room was clean and spacious. Beds and pillows were too firm for my liking but that’s not a deal breaker.
Calla Audrele
Calla Audrele,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Had a great time. There 5 days April 2025. Carlos our concierge was great helpful with all our restaurant requests and spa activities. Claudia our pool attendant was excellent. Always ice, drinks towels whatever you needed. Would definitely recommend.
Joseph
Joseph,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
I traveled alone. Resort was a perfect size, walkable. Very clean, friendly staff. I liked the liveliness of the pool all throughout the day. I was disappointed about the beach that was not usable due to enormous amount of seaweeds. But that is something beyond control of the resort. Overall, great experience!