Estadia maravilhosa fora da rota dos brasileiros. Simplesmente perfeito.
TATIANA
TATIANA,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Muy bien todo si volvería
Nancy fabiola
Nancy fabiola,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Great place overall! Priced well!
Jorge
Jorge,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 6 日
Jennifer
Jennifer,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
Staff (some) were friendly and catered to your needs. We weren’t able to eat at any restaurants there because they were all “booked.” The app wasn’t working to make the reservations, so we went to guest services to help us out. She claimed there was nothing she could do, but that we also weren’t able to book reservations 24 hours in advance. We met friends at the resort who invited us to dinner with them, because they were able to get reservations for the whole week when they checked in. But somehow we weren’t able to do that. When we entered the restaurant ‘Blue Moon’ we were yelled at by the manager/guy because we weren’t on the reservation list. Some people behind us gave us their reservation, which made him even more mad. Mind you there were only 6 people in the entire restaurant. 40 tables were open. He proceeded to say he was going to call security because we weren’t leaving. When we toured the property to potentially become timeshare holders, we were told that certain restaurants were for privilege customers only. We paid extra for the El Beso adults only part of the resort only to have been able to eat at the buffet the entire time.
Briana
Briana,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
Over all the resort is 10/10. But I gave it 9/10 because the reservation for dinner only allows guests to book once. 2 booking for dinner would be better. Also, the seaweed makes it 9/10 otherwise our stay at the resort is amazingly good.
Aurora Cabral
Aurora Cabral,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Mariia
Mariia,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Michael Paul
Michael Paul,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
The staff was amazing above all! The property was well maintained and our well-sized oceanview room delivered beautiful views as promised! The specialty restaurants included in the price were a nice bonus. Reservations were required but we had not trouble booking them. The buffet also did not disappoint for an all inclusive. We enjoyed daily activities and swim up bar at the main pool. They even left me a birthday cake in the room!! Wonderful trip…We will stay again!
Clifford
Clifford,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Instalaciones son muy bonitas, el personal es excelente y el servicio fantástico. Nos quedamos en el área de adultos El Beso y fue una estadía relajante y excelente.
Benito Alejandro
Benito Alejandro,4 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 21 日
Food availability was poor. Beaches were horrible, couldnt get to ocean due to amount of seaweed! Will not return
Tami Jane
Tami Jane,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
We enjoyed the many food and drink opportunities. The set up of the resort was convenient to get to amenities.
The only thing we missed was a central gathering location for earlier night life. We were up at 6am every day. Late night life wasn’t for us.
Scott
Scott,7 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 19 日
We came for a weekend getaway. Not as nice as expected.. grounds aren’t well kept, beach isn’t maintained and is covered in seaweed. Welcoming staff isn’t very helpful or efficient. Wish there was food offered at the pool, instead you have to walk around and try to figure out which restaurants are open because they’re all different times or go back to your room and wait for room service instead of enjoying the pool. Coffee should open before 8:00 a.m. as most people want coffee earlier than that. Also wish the wrist bands weren’t mandatory as they leave an ugly tan line and don’t even work to access your room half the time. Lobby is chaos with families and kids even if you’re booked for the adult only portion, and there’s only 1 place to eat without kids next to you. Music is only played at the family pool with kids splashing everywhere and not much going on at the adult pool as far as liveliness or music.
Tyler
Tyler,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 17 日
1. The beach. Not the properties fault as they can’t control the seaweed in the water. But the beach was not clean and was for the most part unusable.
2. The staff. From the time we arrived to the time we left, the staff essentially acted like they were annoyed and put out by having to do the slightest things such as seating us at a restaurant or answering simple questions.
3. The water. Out of our five day stay, we only had hot water for maybe 2 showers. Very Inconvenient and aggravating.
4. The elevator is building 3 would not go to the 4th floor. This was very inconvenient and annoying.
5. Trying to make dinner reservations is a complete disaster. If you do not make reservations by 8am, you are completely out of luck. And the restaurants that are marketed as “first come first serve” are not that at all, as we tried to eat at the Mexican restaurant and were told that we had to wait 3+ hours because we weren’t on the “waitlist.”
6. The food and drinks in general. We have been to several different resorts where the food and drinks have been amazing. This place is the complete opposite. The food was disgusting most days and the drinks were sub par at best. Might as well drink the water and hope for the best.
7. The pool bars. When it is marketed that there is pool bar service, that’s a stretch. We would wait 30-45 minutes to get a drink. And that’s not because the waiter was bad. It was the lack there of service as it was one waiter trying to accommodate 40-50+ people.
Andrew
Andrew,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Great All-Inclusive! Will def be back!
Amy
Amy,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Giovana
Giovana,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
The property was lovely and well cared for. The staff was amazing providing excellent friendly service. I never walked past a staff member, no matter what their job, without receiving a friendly greeting. It was clear they were well trained and not working for tips. I highly recommend this resort. The only minus was that the beach had lots of seaweed, but maintenance was picking it up daily. Upkeep, including painting and improving was happening continuously. Well done, and thank you for a great vacation.
Lark
Lark,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Extremely friendly staff and good service! Great experience overall
Waled
Waled,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Grace
Grace,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Todo estuvo muy bien, lo único que me gustaría aconsejar como crítica constructiva es la limpieza en las lozas de la piscina. Vimos que tenía mucho limo entre las lozas. Es una pena el problema del sargazo, pq es inevitable... se entiende que es la naturaleza del área. Pero, por tener la playa limitada es que entiendo que la piscina debe estar lo más limpia posible.
Melinda
Melinda,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
The rooms were nicely done with plenty of room. The bathroom was spacious with plenty of amenities. The people who work there are nice and so friendly. The staff at the Bistro El Beso were the best! Freddy, Ivan, Maria, McCrea and Carlos were the best of the best! Food was above average and there was so much to chose from. Bistro El Beso had the best breakfasts, right by the pool! The Japanese, Mexican and Italian restaurants were fantastic! The buffet had so many choices with different themed quisines! Overall, I would return again.
John
John,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Beautiful property with excellent staff! Good was great and room was clean. Humidity kept the room a little warmer than we would have liked but not a huge issue. Overall, would definitely pack a bag and head back out this weekend!!
Jacob Charles Chambers
Jacob Charles Chambers,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 11 日
Will never stay here again because of the air conditioning. If you want to wake up in bed every night in a pool of sweat this is your place. If you want profusely sweat while eating each meal this is your place.
Christopher
Christopher,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
As a senior traveler I like the El Beso section for a quiet relaxing atmosphere. The activities staff in the El Beso section were amazing with a special acknowledgement to Fabian and Johnathan. Also the bar service is excellent with special acknowledgement to the bartender Wilberth and pool server Ricardo for their outstanding service. Our favorite a la carte restaurants were the Mexican and the Italian with special recognition to Enrique at the indoor Italian. I like the wrist bracelet that works as a room key. Liquor choices were adequate with room for improvement for non privilege customers. No food consumption allowed around pools is a good policy for cleanliness.