4/10 一般般
2025年1月6日
Room lovely but not 5 star experience
Booking for afternoon tea for friends not available despite following instructions on their website. Very embarrassing and disappointing for two children in my party. Cobwebs in room. WiFi didn’t work in penthouse and not able to fix. Service was sporadic. Breakfast on second day took around 50 minutes and was very average quality. Not a five star experience. I’ve shared comments with hotel in advance and given a chance to respond. They haven’t. Wouldn’t stay again. Lovely property but needs more/ better trained stafff. Concierge was lovely and only person who appeared to care
Kirstin
Kirstin,2 晚旅行
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