Definitely not a 5 star hotel as advertised. Feels like a 4 star. So many issues with small details and desperately needs a major renovation
Jasby
Jasby,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月23日
Evelyn
Evelyn,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年4月20日
Just right and
Good
Carolina
Carolina,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年4月14日
They should inform their costumers that you will be charged for missing room keys. 300 pesos per card key. Not enough dining options, no convenience store to buy stuff.
Jan
Jan,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月4日
1st time guest
Wonderful!
Rosario
Rosario,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月25日
YUSHIU
YUSHIU,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年3月18日
victor
victor,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月10日
RobSailor
An excellent hotel and location is like no other, breathtaking ocean view. The room we were in is very clean, spacious and amenities complete. Also, the staff are very courteous and helpful. I will be here again within the next 30 days.
Roberto
Roberto,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年3月6日
Santy
Santy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月25日
Great place unwind..
Antonino
Antonino,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年2月13日
Very nice place where you can relax and enjoy the view of sunset!
Evelyn
Evelyn,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年1月31日
Thunderbird resort
It was less exciting than the first time we were ththerere in 2020. I booked a massage therapy and got confirmed but then when I showed up for the appointment, nobody was there.
ernest cyril
ernest cyril,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年1月28日
Bernardo
Bernardo,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年1月12日
Hardly a 5 * hotel It may of been once upon a time but now more like 3/4 *
The property is in urgent need of a renovation
Pools had tiles broken and missing
The beach was not maintained to any extent
Overall the property is not inviting
Almost all paintwork is rusting or very faded
The casino isn’t on site it’s a transfer bus ride away
Must say the restaurants were nice. Great food and great staff
David
David,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年1月5日
The staff at the restaurant look so tired, The service was so slow, the drinks we order took 35 mins, we have to follow it up. They served the food one oder after the other!
My sister’s food was missed! We were half way eating our food when we called their attention, that’s when we’ve learned it wasn’t included.
Imelda
Imelda,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年1月5日
Nice venue, good views of sunset, the property is run down and falling apart, elevator did not work. The food is more like cafeteria food not classy or even decent. The pools were big but tile falling apart my son cut his feet so not safe at all. The aircon was good, coffee and bakery was good (Deli Shop). The staff was all nice and pleasant. Will not be going back due to poor property conditions!!
DANIEL
DANIEL,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年12月21日
Villa was not clean & lack some amenities
Jovita
Jovita,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2023年5月21日
not worth the price
wrong timing for our stay, no wifi and tv signal for the 1st day, they fixed it the nxt day. on the day of the checkout power went out and the villa we stayed in has a very noisy generator. we were given 4 small bottles of water. we needed 2 xtra on our last day and they made us pay
Renato
Renato,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2023年4月25日
Views are amazing! . However, the rooms are outdated, our washroom is flooded as well and the employees are so incompetent. We asked for Room service for our breakfast and we waited for 1 hour because they forgot about us😂
Missie
Missie,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年2月24日
Santorini of the north in the Phil.
Amazing and awesome place to relax.Close to the sea.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年2月23日
Darrick
Darrick,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年2月19日
Staff we good. Property needs some tlc
MICHAEL
MICHAEL,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2022年12月22日
Great staff. Accommodating and respectful. They also suffered the effects of the pandemic so do not expect amenity perfection. It’s a great place to rest when road tripping in between province to city. Safe. They try their best and that’s all that matters.
Lymarose
Lymarose,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2022年12月14日
Hotel surroundings were good, but the hotel overall was not worth the price for the ff. reasons: no beach area/dirty and not swimmable, room was spacious but subpar and amenities not well thought-out, e.g., showers had tile flooring and door not properly installed, room lighting was tricky. Check-in/out process not smooth. Stairs going up to 2nd floor too hard for seniors or people with disabilities. Why no elevator?
JORGE
Expedia 真實旅客評語
2/10 不太好
2022年6月21日
Expensive resort that has seen better days
The hotel is tired. Soft beds, No international power point in rooms, No room service information or anything to help in rooms with hotel info. No mini bar, A lovely pool near the beach but limited shade. No shade on beach in terms of umbrellas.thumping music at 6:30am at breakfast. Highlight was paying for a adapter so I could use my laptop and then when returning it being told I hadn’t paid a deposit for it even though I handed paperwork to them? Very expensive for a poor experience.