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Palacina The Residence & The Suites

5.0 star property
Luxury hotel in Nairobi with outdoor pool and indoor pool

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Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Terrace/patio
In Kilimani, Palacina The Residence & The Suites offers a tranquil retreat with a free daily manager's reception and serene gardens. Unwind in the steam room or indulge in rejuvenating spa treatments like body wraps and Swedish massages, then enjoy international cuisine at Palacina Bistro.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • 24-hour fitness center
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • 24-hour business center
  • 3 meeting rooms
  • Airport shuttle

For families (6)

  • Babysitting (surcharge)
  • Kitchenette
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Premium TV channels
$170 nightly
The total price is $201
Sep 7 - Sep 8
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 1615 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Refrigerator
Flat-screen TV
  • 753 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 646 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Refrigerator
Flat-screen TV
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 1561 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 53 reviews
$124 nightly
The price is $146
Sep 19 - Sep 20
Total with taxes and fees
Hyatt Regency Nairobi Westlands
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About the neighborhood

Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

What's nearby

  • Yaya Centre - 16 min walk - 1.4 km
  • Nairobi Hospital - 3 min drive - 2.3 km
  • University of Nairobi - 4 min drive - 3.3 km
  • Sarit Centre - 5 min drive - 2.9 km
  • Kenyatta International Convention Centre - 5 min drive - 4.5 km

Getting around

  • Nairobi (WIL-Wilson) - 14 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Syokimau Station - 31 min drive
  • Nairobi Station - 33 min drive
  • Syokimau SGR Railway Station - 34 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Milan Kenya - ‬7 min drive
  • ‪Boulevard Hotel Nairobi - ‬6 min drive
  • ‪Artcaffe - ‬6 min drive
  • ‪Chicken Inn-Waiyaki - ‬8 min drive
  • ‪Gpot - ‬15 min walk

About this property

Palacina The Residence & The Suites

Located just 3.9 mi (6.2 km) from the airport, Palacina The Residence & The Suites offers a shuttle (available 24 hours). You can indulge in deep-tissue massages, body wraps, or mani/pedis, and grab a bite to eat at Palacina Bistro, which serves international cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Wildlife drive nearby

Working away

  • 24-hour business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Accessible bathtub
  • Visual fire alarm
  • Doorbell and phone notification
  • Phone accessibility kit
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Portable fan
  • Minibar
  • Wet bar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Coffee grinder
  • Ice maker

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps.

Dining

Palacina Bistro - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Here's the breakdown, no surprises

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites offer free cancellation for a full refund?

Yes, Palacina The Residence & The Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palacina The Residence & The Suites?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Palacina The Residence & The Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palacina The Residence & The Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Palacina The Residence & The Suites?

Yes, an airport shuttle is available. The charge is USD 50.00 per vehicle one-way.

What are the check-in and check-out times at Palacina The Residence & The Suites?

Check-in start time: noon; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

Is there an onsite casino at Palacina The Residence & The Suites?

No, this hotel doesn't have a casino, but Lucky 8 Casino (3-min drive) is nearby.

What is there to do at Palacina The Residence & The Suites and nearby?

Palacina The Residence & The Suites has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Palacina The Residence & The Suites?

Yes, Palacina Bistro offers international cuisine.

Does Palacina The Residence & The Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Palacina The Residence & The Suites like?

Palacina The Residence & The Suites is in Kilimani, a short 19-minute walk from Yaya Centre.

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Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Location
Gardens
Breakfast
Restaurant
Indoor pools
Quiet - room
Balcony

What guests liked

  • Breakfast was a highlight with many guests praising the tasty food, especially the omelets, and fresh fruits. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing! Great accommodation, Great service, Great food!!!
Deborah Yarbrough, 1-night trip

10/10 Exceptional

Little piece of paradise in the big city

The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
Room
Expresso martini
The indoor pool
Deborah, 4-night trip

10/10 Exceptional

Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Ann, 3-night trip

10/10 Exceptional

A lovely quiet oasis
Hugh, 1-night trip

10/10 Exceptional

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
David, 2-night trip

10/10 Exceptional

Exquisite!
Titus, 2-night trip

10/10 Exceptional

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
1-night trip

10/10 Exceptional

Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Deborah Yarbrough, 1-night trip

10/10 Exceptional

Beautiful property and rooms
Justin, 1-night trip

10/10 Exceptional

Excellent stay

Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Mary, 5-night trip

10/10 Exceptional

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Kay, 8-night trip

10/10 Exceptional

Amazing staff and amazing service.
Yem, 9-night trip

10/10 Exceptional

Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Geoffrey, 2-night trip

10/10 Exceptional

This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Brenda, 3-night trip

10/10 Exceptional

Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Rakesh, 1-night trip

10/10 Exceptional

Beautiful place with excellent staff. Very peaceful, yet centrally located. Definitely recommend.
Denton, 2-night trip

10/10 Exceptional

This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Rebecka, 8-night trip

10/10 Exceptional

Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Exceptional

Perfect

Outstanding property! Food was delicious, staff were incredible and room was excellent. Highly recommend!!
debra, 2-night trip

10/10 Exceptional

This is y second time at the property and I absolutely loved it. They upgraded our rooms. Everything there is perfect, and there is free laundry.
Doneshia, 2-night trip

10/10 Exceptional

The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.

8/10 Very good

Great staff, gorgeous rooms (though stoves are old and dated), lovely breakfast. Menu boring and could do with more variety
Catherine, 6-night trip

10/10 Exceptional

Had a warm welcome
Elin Haf, 5-night trip

10/10 Exceptional

My stay at the Palacina was phenomenal! The staff all went above and beyond to make me feel comfortable and welcome! The room was incredibly spacious- with a separate kitchen and sitting room, large closet, peaceful bedroom, and well equipped bathroom! Will definitely return!
Kelly, 2-night trip

8/10 Very good

Really good food. Beautiful green outdoor area. Helpful staff. The rooms are slightly outdated.