There was not sufficient space for telling about our experience at the resort, so I´ve added a picture of the review.
Kim
Kim,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 28 日
Edouard
Edouard,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Disfrutar playa coson sin preocuparse de nada
Exelente todo
Puntos de mejoria : calidad del buffet, variedad y exclusividad de los platos que se esperan para un hotel de esta gama (precios)
Todo lo otro es 5 estrellas
julien
julien,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Beach and Pool very nice everything else one star.
Vladimir
Vladimir,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Glenny D
Glenny D,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
La recomiendo sus empleados son excelentes en el servicio
Rafael Ivan
Rafael Ivan,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
The staff in reservations needs to be friendlier and welcoming. They also lack basic communication skills.
Angelita C
Angelita C,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Roberto A
Roberto A,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Pedro
Pedro,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
angel
angel,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Good
Armando
Armando,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
Juan A
Juan A,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
The hotel was very nice for how old it was. There is no food available anywhere on the resort past 10pm. They do have room service, but the food was terrible. We tried multiple things on the room service menu and they were all gross. There is only 3 restaurants besides the buffet and you have to have a reservation and we were only able to get one reservation for the entire week we were there because they only serve 10 people every 2 hours for 4 hours, so we had to eat at the buffet the whole time. The food was not very good and it is closed after 10pm.
The staff was very unkind to Americans. Us and 2 other American couples said the same thing. The staff members were visibly rolling their eyes at us when we requested simple things like drinks or snacks. They did not appreciate that our spanish wasn't very good. We were told that this resort was great for people who didn't speak a lot of spanish because english was spoken at this resort and that is not the case at all. We know enough to order food and drinks and have light conversation, but we aren't fluent. We were told that this resort was very good for American tourists because english was spoken at this resort.
The rooms were kept very clean and tidy and we did appreciate that a lot. The cleaning staff were the nicest staff members we encountered. They do enter your room to bring you gifts if you are a Viva club member and I did have someone walk in on me while I was changing. They just scanned their card and walked in.
Katherine
Katherine,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
DEYANIRE
DEYANIRE,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Un lugar súper tranquilo y de muy buen gusto
Yaser
Yaser,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
La propiedad es espectacular, es todo un paraíso escondido, las habitaciones super cómodas.
La comida podría mejorar en la zona del buffet, los restaurantes de la noche, muy buenos, los postres podrían mejorar, me hizo falta una estación de helados o granizados.
Lo mejor del resort en comida son sus pizzas y el restaurante Fusion y las piñas coladas!
Ma Fernanda
Ma Fernanda,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
Todo estuvo excelente excepto la comida
Carla
Carla,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Muy bueno
Lucrecia
Lucrecia,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Disappointing Stay — Not Worth the Hype
I had high hopes for this resort, but unfortunately, my experience was below average. The biggest issue was cleanliness — I found random dead roaches in the room, which was both unsettling and unacceptable for a place that markets itself as a relaxing getaway.
The food was extremely underwhelming — repetitive menus and poorly prepared dishes made it one of the most disappointing parts of the stay. My favorite foods ended up being the mango and the ice cream — which is pretty sad for an all-inclusive resort
Service was just okay — not terrible, but definitely not warm or attentive. There’s a lot of room for improvement in both attitude and responsiveness.
Overall, the resort did not live up to expectations. I wouldn’t recommend it unless major changes are made in cleanliness, food quality, and service.
真實旅客
4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Great stay
Briggmary
Briggmary,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
Lovely
Freddy
Freddy,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
After undergoing quadruple open heart bypass, my boyfriend and I needed a mental relaxation vacation. Viva Wyndgam Samana was the correct place. This place is quiet and relaxing. The beach in this property is amazing. The water is crystal clear blue.
The staff are friendly and very attentive.
They only have 2 A la carte restaurant. The option, for me, were not good. The buffet section was pretty good. Overall, this resort will be the to go place when i want to have a super relaxing vacation.
Yahaira
Yahaira,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
We stayed 7 days for our honeymoon and it was honestly the best! The staff were kind and patient. If they could not understand me (as we were speaking English), they got someone to help me. We booked a bungalow room and it was spacious, extremely clean and the pool was amazing. We did not leave the resort but at no time did we feel that we were bored. My husband did find the food at the buffet to be a little bland and repetitive but there was a snack bar and room service to choose from! I would recommend anyone to book their stay here! We would definitely returning for a future trip!!!!