Room was very basic. We had to ask for a shower curtain, mattress toppers as the beds were so hard, extension lead as there are no sockets near beds in second room and a fan as the air conditioning didn’t work very well so the second bedroom was like a sweat box. Bathroom stank constantly of drains and toilet was stained terribly. I was shocked to find the soft drinks were not proper brands such as coke or Pepsi. These tasted awful as they were cheap own brands. Only local spirits wine and beer in all inclusive. You had to pay for cocktails which were around 9 euros. Staff were really miserable and rude at bars in particular and man on reception in the evenings was so rude. Restaurant is chaos at peak times as it’s not big enough for the amount of guests staying. Food was ok and was replenished well. Pools were good with plenty of sun beds however a lot of sun beds were broken. This is a very honest review. This is definitely a 4 star hotel. It’s only got its stars for having extra facilities such as a spa, gym which you have to pay extra for. I would rate this more like 2 or 3 star max. Luckily we just used our room as a base as it was pretty awful to stay in.
karen
karen,10 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月14日
Risto
Risto,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月22日
Accueil parfait,personnel très agréable, nourriture variée.
Rien à redire.
Juste bravo et merci
etienne
etienne,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
Milena
Milena,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月14日
Samuel
Samuel,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月5日
Hôtel bien situé le personnel très agréable seul bémol l'insonorisation. Je conseille malgré tout cet hôtel.
LAURENT
LAURENT,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年5月1日
The food was good
But the drinks were very poor. Very disappointing for an all inclusive
Worst I ever saw on resort
donna Carol
donna Carol,10 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年4月16日
The Concrete bridge over the Pool Collapsed, Broke in half and fell into the Pool. It is luck no one was under it. Very scared of the bridge from he mail hotel up to the rooms behind.
LeRoy
LeRoy,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月14日
Very nice staff, beautiful view from balcony and food was good
Sarah
Sarah,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年4月13日
A nice hotel with good friendly staff.
Tony
Tony,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年8月25日
Bon séjour quelques cocktails dans le all inclusive seraient appréciés.
Sarah
Sarah,7 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2023年8月2日
Dålig diskade glas på restaurangen .
Obekväma sängar .
Inte 4 stjärnor hotel
Michel
Michel,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年6月14日
Caroline
Caroline,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年5月23日
Monika
Monika,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年5月21日
Catissa
Catissa,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年10月22日
Sharon
Sharon,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2022年10月16日
Slecht eten, verouderd, luidruchtig, ontbijt ok
Kamer is verouderd , zeker als ze het een junior suite noemen. Zeer luidruchtig en tot laat in de uren. Avond eten was vreselijk, geen smaak, echt een vreetschuur, veel te druk. Geen gebruik kunnen maken van de zwembaden dus geen mening, kinderspeeltuin is niet veel waard. Binnen in een donker hok is er nog een playgarden voor kleinere kindjes. Receptie is ok, ontbijt ook.
Michèle
Michèle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年8月13日
We liked it and would stay again.
As a family we really enjoyed our stay here and would certainly go back there. The food was a good variety and plentiful, the hotel staff were were all friendly and helpful, the room we had was a four bed with the main bedroom having air con (the other room was a bit stuffy but the weather was very hot and the hotel itself is in a pretty good location with Hersonisos a 10/15 minute walk if you turn left, with shops bars and clubs. Turn right out of the hotel and it's a five minute taxi ride ( 8 euros) in to Stalida where there are mainly shops and family friendly bars, shops and very good restaurants.
Our only gripes were the all inclusive alcohol which was fairly limited as we've stayed at similar hotels and they have a bit more to offer and the edge of the pool was quite slippy.
But all in all it's a good place to stay. We like to mix it up a bit with a few nights in the hotel bar and restaurant and eating and drinking out and about which can be as cheap or expensive as you make it with a bit of research on google. Heraklion ( one of the main large towns) is worth a visit. It's half an hour on the bus and cost us €12.4 one way for a family of 4.
Matthew
Matthew,12 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年8月8日
Good hotel with great staff
真實旅客
11 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年8月7日
Overall we where happy with the Hotel. The food was good and the staff where very nice. The pool was clean. The only issue we had was with the bar in the evenings. They often had only one barman on and where reluctant to serve more than one drink at a time. I would recommend the hotel though.
Helen
Helen,10 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2022年6月27日
This is very disappointed place. Nothing like the descriptions in your website
Gilad
Gilad,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年5月11日
MICHEL
MICHEL,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年4月10日
We really enjoyed our stay here! We had a guest who was lactose intolerant and another who was gluten intolerant and the kitchen were very helpful with ensuring we got good food, and bought in gluten free bread and pasta for us. Amenities were great, and a brilliant karaoke etc in the evening run by the animation team! The reception and bar staff were absolutely fantastic. We really enjoyed our stay.