Everything is good except that the swimming pool is closed in the morning without previous notice.
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Tracey
Tracey,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
My husband was having cancer surgery at the hospital 4 mins from hotel. Due to some setbacks, I had to and am still here extend my stay. The personnel here are helpful and show compassion when the need arises. So happy I chose Hyatt. Would recommend highly. Not enough stars to show my gratitude
Jocelyn
Jocelyn,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Brian
Brian,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月7日
We received a message from Hyatt stating the room was ready prior to the check-in time: we made an almost two hour drive about four hours early and were turned away due to the room not being ready. The employee acknowledged that this is a known issue with their system. The hotel was nice and the room was a nice layout, but cleanliness in the room was less than satisfactory. I was also told at check in and check out that a hold would be placed on my card and lifted within 3-5 business days. Today is day 5 so I called for an update. I was told that it may take 30 days. THIRTY DAYS! For this hold to be lifted. This is unacceptable, and they should be clear when taking the card that it could be longer depending on your banking institution. I am extremely unhappy with this customer service and will definitely avoid booking at Hyatt hotels in the future.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月6日
Great stay out of town. Nice neighborhood hotel away from downtown.
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月6日
Krista
Krista,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
Kimberly or James
Kimberly or James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Very clean and the location was awesome. Loved having secured parking on- site. Staff was friendly and courteous. Coffee, tea, and hot chocolate available 24/7.
Deborah
Deborah,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Trustworthy service
Our son accidentally left his Bluetooth speaker in the room after we checked out, and the staff was kind and trustworthy enough to have it ready for us to pick up when we called about it.
We loved the location because it is so close to Carnegie Mellon.
We look forward to staying here again in the future.
Tom
Tom,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月30日
It was good
It was good
Zach
Zach,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
真實旅客
5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月23日
Naga Raghu
Naga Raghu,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Kimberly Or james
Kimberly Or james,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Large clean rooms, well located
This is a reliable stay for visits with family, centrally located with an in-room kitchen that helps for kids.
Lots of amenities nearby.
George
George,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Jeffery
Jeffery,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Great hotel
The check in process was seamless. I was informed about the services that the hotel offers. Everyone was friendly and made my stay enjoyable
Francine
Francine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Dennis
Dennis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Ira
Ira,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
The room was very spacious - had a kitchen, living area, and then the bed tucked off which was really nice and perfect for a couple-day stay! I felt very comfortable there. Staff was very friendly - both at the desk and at the bar. Would definitely stay again!
Staci
Staci,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Sara
Sara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Excellent
Peaceful area, close to universities and hospotals, good service, very good breakfast, restaurants nearby.