I had to check out early due to a bed bug issue.
One staff member kindly changed the sheets, but the bites continued.
When I asked another staff member to inspect the room for future guests, they simply said, “We’ve never had this problem in that room before” and refused to take further action.
They offered me a different room, but it was in worse condition, so I declined.
No refund was provided.
Very disappointing experience overall, especially in terms of hygiene and customer care.
jeongwon
jeongwon,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Sheena
Sheena,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 11 月 26 日
Mögel på rummet. Luktade riktigt illa när acn stängdes av. I övrigt ett trevligt hotell, god mat och goda drinkar.
Patrik
Patrik,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 9 月 7 日
Haakon
Haakon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 6 月 16 日
The property itself was in a great location in regards to things around the island and the harbor but it was noisy being right next to the restaurant at the hotel. I asked if their construction would continue the next few days and they said no just today, but every day when we tried to nap we’d hear the hammers . I even ask if I could pay for an upgrade to escape the noise but never got back to me. In the evening it was loud until 10p because people were drinking and eating at the restaurant. At 5am I would be woken up by the loud speaker for prayer.
dwight
dwight,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 5 月 28 日
Margaret
Margaret,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 5 月 17 日
CHRISTOPHER
CHRISTOPHER,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 30 日
Veldig bra opphold, god service og alt man trengte!!! Vi koste oss!!
Eva
Eva,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2023 年 8 月 8 日
Gilin paratiisi
Gili Trawangan on mukava todellinen rantalomakohde, jonne pääsee suhteellisen helposti Balin saarelta. Päätimme jäädä kahdeksi yöksi. Hotellin palvelualttius on korkeaa tasoa, niin kuin ystävällisyyskin. Huoneet ovat oikein sopivat tähän kohteeseen, varustettuna tehokkaalla AC:lla. Sänky oli liian kova omaan makuun ja Wi-Fi toimi luvattoman huonosti. Tähän olisi hyvä hotellin panostaa jatkossa. Hintaan kuuluva aamiainen on maittava ja iltapäivän happy hour riittoisa 😉 Uima-allas on kivan kokoinen, saa uida ja polkupyörän saa helposti vuokrattua. Se on suositeltavaa sillä saarella on helpointa liikkua pyörällä ja paljon on nähtävää sekä tehtävää 10-15 pyörämatkan päässä.
Walter
Walter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020 年 2 月 28 日
Very loud AC and mini bar, uncomfortable bed and a alarm in the safety deposit box that went of multiple times in the middle of the night.
Other than that, good location and a cool style overall.
Robin
Robin,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2020 年 2 月 1 日
真實旅客
1 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2019 年 11 月 24 日
Generator for the power kept cutting out and there was power tools going off next door constantly as they are in the early stages of building
真實旅客
3 晚旅行
Wotif 真實旅客評語
10/10 好極了
2019 年 11 月 15 日
Wonderful staff and Hotel :)
We were greeted by a lady called Marissa who was such a lovely lady, she went out of her way to get to know you personally and was very helpful with everything. The rest of the staff were amazing too and made us feel at home. The hotel and rooms themselves were beautiful and only a short walk away from the night life. The hotel was quiet and the pool was beautiful. I will definitely be staying at Gili Amor again.
Mark
Mark,4 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2019 年 10 月 26 日
真實旅客
3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019 年 10 月 6 日
Andreas
Andreas,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019 年 10 月 3 日
Heerlijk verblijf, dicht gelegen bij de haven en het levendige gebied van Gili Trawangan. Ruime kamer netjes onderhouden.
Top personeel, altijd aanspreekbaar en behulpzaam.
真實旅客
2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019 年 9 月 7 日
Pleins de services - lieu agréable
Positif : personnel à l écoute, bon emplacement, restauration à petit prix
Négatif : plats pas assez gourmet
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019 年 7 月 1 日
Fräscht hotel med trevlig personal
Riktigt nöjd med min upplevelse på detta hotel, det var fräscht (städ varje dag), bra läge och sjukt trevlig personal. Jättetrevligt och stort poolområde i mitten också. Jag kommer definitivt bo här igen nästa gång jag kommer till Gili T
Aida
Aida,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019 年 6 月 27 日
Best place to stay
The best place to stay in Gili! Just off the coast so it’s not too noisy but you’re still in the heart of the island!
Aaron
Aaron,2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019 年 4 月 21 日
This was such a nice hotel. The room was very Indonesian which we loved. The staff was great and the breakfast which was included was absolutely amazing. The pool was a nice added touch and the location is perfect
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019 年 3 月 31 日
Great spot in an excellent location. Breakfast was wonderful.
Grace
Grace,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019 年 2 月 25 日
The staff were so helpful and the location is brilliant.
真實旅客
1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2019 年 1 月 19 日
Bedbugs!!
Vi er ret sikre på at vi fik bedbugs af at overnatte her!!! Da vi fortalte personalet, virkede de meget ligeglade og var meget uhøflige. Deres svar var blot “det skulle i have sagt, så kunne i få et andet værelse” men da skaden allerede var sket, var dette fuldstændig ligegyldigt!!