A very clean apartment, spacious, nice decoration.
I love the receptionist very much, nice and helpful, provide nice dining choice.
Must return to stay here again.
Gi
Expedia 真實旅客評語
4/10 一般般
2025 年 11 月 17 日
Bathroom wasn’t cleaned properly before we arrived.. ( Vanity bench top & floor)
Very noisy on Friday night, doors banging. Interconnecting door showed light from other room. No lift. No designated parking.
Cheryl
Cheryl,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 12 日
Clean room, friendly reception
Ildiko
Ildiko,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 1 日
Quest appartments, Frankston was perfect for our needs. The price was good as one of us had a planned hospital stay during our visit. It is a little dated but very roomy with everything we needed for a comfortable stay.
Robyn
Robyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 1 日
The room was spotless and over all I was happy with things
Shirley
Shirley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 11 日
Clean and spacious
Teena
Teena,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 9 日
Staff were proactive and helpful. I recieved an email stating that Reception staff trying to alert me to the front desk closing at 2100 (I hadn't yet arrived), which I wasn't aware of from the preliminary information. Also, the hot water in the top floor apartment was just a trickle. I was moved to a higher grade apartment (ground floor) at no extra cost, but the hot water flow was still particularly strong. I suspect this is probably common to the whole establishment.
Nigel
Nigel,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 28 日
Hotel needs an upgrade. Physical keys needed to access the entry and room. Couch in the living room was in a very poor condition. Water pressure in the shower was bad. We got woken up by a couple fighting in front of their daughter outside at 3am, not what I expected from a Quest and the money I paid for the hotel.
Jesse
Jesse,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 11 日
John
John,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 6 日
Warren John
Warren John,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 3 日
Will never book Quest again
Booked an accessible room; to be provided an upstairs room accessible by stairs only and shower over bath.
As someone who cannot walk stairs, it was impossible to access the room.
Apparently was provided a refund in full, but cannot see any evidence of refund being processed, other than a screenshot provided by the Quest Receptionist.
This was all despite being contacted within minutes of first making the booking to ask why I was coming to Frankston from Sydney. Shake & Stir's 1984 was on at the Frankston Arts Centre, the last East Coast performance being they head to WA.
Roni
Roni,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Excellent communication, friendly staff and good value all round.
Vivienne
Vivienne,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Neha
Neha,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Sean
Sean,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
A bit too close for comfort.
A bit noisy we were in 18b and 18a is obviously usually a shared family space .
Our neighbours felt like they were in the room with us . No noise reduction on adjoining door . That would make a huge difference.