I got very bad experience with this hotel. The room was super dirty, lots of hair on floor and under cabinets. I booked a King size bed room which sofa but front desk gave us a 2 twin bed room. We need to request to change room in 1:30am
Arrved late night. Bathroom smelled like sewer. Smell permeated the entire room. Was told no other vacant room to move to. Wanted to check out next morning. An "upgrade to a different room" was suddenly available and offered, but which never materialized. Was told by manager will only be charged 1 night. VERY POOR communication between Hotels.com and Summit to get refund. Eventually got CHARGED TWO nights plus various fees even though stayed only 1 night, about 12 hours total and no fault of mine that room literally stank so bad. Buyer beware!
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Romeo
Romeo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Robert P
Robert P,9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
We stayed in a premier king room and it was spacious and clean. Good service. Overall wonderful stay.