Great room and loved the self service breakfast! Only issue was glass walls/door to bathroom - not great if you are staying with anyone other than a partner.
Laura
1 晚家庭旅遊
10/10
Jérémy
1 晚旅行
8/10
真實旅客
2 晚旅行
8/10
LEI
1 晚好友同遊
8/10
The check in process was terrible. It took 1 hour of our time and 3-4 staff to troubleshoot how to open our assigned room. With my troublesome knees, I had to go up and down the stairs (the elevator didn’t work without a working room key!) several times before I could open the our room. Never experienced anything like this
feby
1 晚浪漫之旅
6/10
Check-in was frustrating. Our lesson learned - check in and setup the digital keys before you arrive. We were a group with 3 rooms and it was not clear how to encode the key when using the kiosk as there were 3 places a keycard could be placed. Once we realized which one it probably was, it was not working. The kiosk was throwing an error that said to contact staff but provided no means of how to do so. We did not have any cell phone or wi-fi service in Sevelen so we were not getting the emails about checking in successfully or instructions about the digital key. We eventually drove 10 minutes to get cell service, checked in online and then were able to use the digital keys. Everything else with the stay was good once we figured out how to access our rooms.
Steven
1 晚好友同遊
4/10
The room was nice but we spent a lot of time to enter into a room. There was no person at the front and we had to check in by the machine. Right after I checked in, I received an email from the hotel but it was totally written in German and there was no English instruction at all.
So I had to spend much time yo find out how to enter the hotel and room.
Daiji
1 晚家庭旅遊
10/10
Super hôtel au calme et très propre. Le check in se fait par une borne automatique. Malheureusement arriver un dimanche, les restaurants ne sont pas forcément Ouvert. Donc nous avons du s éloigner un peu. Sinon le petit dej se fait en self-service, mais tout y est, vennoiseries et pain frais, jus d'orange.. En résumé très bon petit dej
Massimo
1 晚旅行
8/10
Benjamin
1 晚旅行
10/10
Paul
1 晚旅行
8/10
Mit der Buchung hat alles geklappt online Check in und Check out.
Zimmer alles sauber
Wir wahren mit dem Fahrrad unterwegs und mussten diese vor dem Hotel Parkieren es wahre gut wenn es Möglich wäre zum das E-Bike zu laden wen man den Akku noch vom Bike entfernen kann.
Frühstück ist in Ordnung.
Antonio
1 晚浪漫之旅
8/10
Ariane
1 晚旅行
6/10
Rebecca
1 晚旅行
4/10
Nice staff lousy management
Confused check in can’t access hotel door
Ask for pillows only one and ask for more nothing
Key doesn’t access hotel door
She’s free water at breakfast but only tap water bottle in room so false statement
Text at 0500 waking me up terrible never again full price for touch screen not person
vincent
1 晚旅行
2/10
Leif Morten
1 晚旅行
8/10
Beim Check in gab es Probleme, aber telefonisch wurde geholfen. Das Hotel war wie erwartet. Der Kaffee war
hervorragend. Die Lagee ist super.
Dirk
6 晚浪漫之旅
8/10
Hotel con posteggio gratuito. Camera spaziosa è pulita. Un po’ macchinoso il self check in, con il numero di prenotazione non funzionava, mettendo il cognome e la data del soggiorno si. Consigliato!
Salvatore Luca
1 晚商務旅行
2/10
Jeans
1 晚旅行
8/10
The room, breakfast, bed, bath, were all great. But we had trouble checking in at the kiosk. Had to call the number and got help from a nice lady. But it was frustrating!
Mark
1 晚旅行
8/10
Leopold
1 晚旅行
10/10
Eirik
1 晚旅行
8/10
Probleme beim Check in. Sehr gute und freundliche telefonische Unterstützung.
Fritz
1 晚好友同遊
2/10
Hotel informatisé. Aucune personne ni de jour ni de nuit.
A notre arrivée, le système ne fonctionne pas à l'extérieur; La porte ne s'ouvre pas; après appel sur hot line en anglais avec une personne maitrisant mal l'anglais, nous avons enfin la porte ouverte MAIS IMPOSSIBLE avoir la chambre malgré de multiples essais de code. Le système ne fonctionne pas. La responsable n'est pas dans les environs de l'hôtel. Plus de deux heures sans rien, nous devons renoncer et chercher un autre hotel. L'HOTEL A DEBITE NOTRE CARTE DE CREDIT; C'est malhonnête.
PASCAL
1 晚旅行
10/10
Jeff
4 晚旅行
8/10
Tip top à tous les niveaux. Le check-in est très pratique, mais il manque les autres langues nationales…