精品別墅酒店是否有游泳池？

是的，住宿提供4 座室內游泳池、2 座室外游泳池和兒童游泳池。旅客可以使用游泳池，開放時間為 08:00 至 23:00。

精品別墅酒店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

精品別墅酒店是否提供停車位？

是的，住宿提供免費自助停車服務。

精品別墅酒店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：02:00。退房時間為 12:00。

精品別墅酒店和附近有什麼好看好玩的？

精品別墅酒店有2 座室外游泳池和全套 Spa 服務以及蒸氣室。

精品別墅酒店內部或附近是否有餐廳？

是的，此住宿附設 3 間餐廳，具有美式墨西哥料理。

精品別墅酒店有附設私人浴缸的客房嗎？

是，每間客房都有全浸式浴缸。

精品別墅酒店住宿資訊、相片和旅客評語

Q: 精品別墅酒店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 精品別墅酒店是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 精品別墅酒店有附設私人浴缸的客房嗎？

是，每間客房都有全浸式浴缸。

10/10 好極了

2020 年 6 月 8 日

Brittany，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2020 年 5 月 7 日

1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2020 年 3 月 11 日

1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2020 年 3 月 10 日

Half of property was under construction. Room had mildew smell.

1 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2020 年 3 月 9 日

The initial night was subpar however the next night consisted of the fire alarm going off throughout the night.

Julian，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2020 年 3 月 6 日

Everything was very clean and easily accessible. Shower was a little difficult to figure out at first.

1 晚商務旅行

Hotels.com 真實旅客評語

2/10 不太好

2020 年 3 月 3 日

Horrible and unprofessional

Customer service horrible!!!!!!!!!!!

Ritshanae，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2020 年 3 月 2 日

The front staff was unprofessional, recommend customer service training. Acted as though they really didn't want to work there.

1 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2020 年 2 月 26 日

1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2020 年 2 月 17 日

It was great. The only problem we had is that a girl up front stop flirting with my husband making him feel uncomfortable. She even called our room and came up to it acting like we ordered stuff and we didn't. Definitely will be staying again but we'll be talking to the manager next time.

Deanna，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2020 年 2 月 13 日

shower did not work, sink did not work, heater rattled all night rust and mold in bathroom, no sleep timer on remote, food choices were poor, front desk communication was painful.

1 晚商務旅行

Expedia 真實旅客評語

8/10 非常好

2020 年 2 月 2 日

Nice hotel but pretty speedy every little extra thing cost , breakfast is not good spa is amazing but you do pay extra for everything be prepared

RaeTheresource，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2019 年 12 月 24 日

Kristi Kay，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2019 年 12 月 10 日

2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2019 年 11 月 27 日

Wonderful stay. The spa treatments were excellent.

Sabrina，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 11 月 1 日

Expedia，1 晚商務旅行

Hotels.com 真實旅客評語

2/10 不太好

2019 年 10 月 24 日

I made reservation for 10/19/2019 in my wedding night and was not gonna be able to check in the at the specific time , so incalled I 7:00pm to try and alert the receptionist but did not answer. I called again at 8:00pm. Than again at 9:00pm. When we arrived to check in which was at 1:40am;after my wedding. I tried to explain to the receptionist Keith that i tried to call to infrom that i woild be late he said it wasnt his problem. I showed him the calls on my phone in call log and said he didn't recieve a call and refused to help me in any way because than he would get in trouble. After he told me to leave or that he would call police when i I wasn't being loud or violent in any way.

1 晚浪漫之旅

Travelocity 真實旅客評語

10/10 好極了

2019 年 10 月 23 日

1 晚旅行

Orbitz 真實旅客評語

4/10 一般般

2019 年 10 月 22 日

Please Improve the Customer Service

The wifi was not working for the majority of my stay. I alerted the front desk three times before I was told a general manager was stepping in to address the issue. It still wasn't working when I checked out. I was traveling for business, so this was a big inconvenience. Also, the front desk staff could not handle my request to consolidate my back-to-back bookings, so that I could stay in the same room both nights. Despite filling out the necessary paperwork and being told at check-in that everything was sorted, I was still called on day two and was asked to vacate my room. The hotel is nice, but as others have stated, it's annoying that there is no refrigerator or microwave in the rooms. I always enjoy my time at Spa Castle, and this time I got a body scrub. However, the staff member shoved a gratuity sheet right in my face while I was still sitting on the table immediately after she finished. This was awkward and not relaxing at all.

Melissa，1 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 10 月 21 日

The rooms was clean and the bed were so comfortable also loved the tub !

Esmeralda，1 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2019 年 10 月 19 日

Maria C，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2019 年 10 月 17 日

Melissa，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2019 年 10 月 13 日

Stephen，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2019 年 10 月 11 日

This place This place is terrible service and at the time the manager attitude is horrible they look at me like animal And then loom is very sticky coffee pot is not working AC temperature not working smells funny to

Yong，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 10 月 6 日

2 晚旅行

Expedia 真實旅客評語

精品別墅酒店

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