The staff were tremendously helpful. A quick, simple and courteous check in, the concierge team are super helpful, smiley and engaging. We were offered a choice of room on arrival, and being a family of four we opted for the twin room (the beds weren’t big enough for four) but it was enough for two nights. The most impressive things; the gym is fantastic, the staff are helpful and engaging with children and we asked for a late check out and was given 3 additional hours, as well as baggage storage. Great hotel to stay at in a prime location.