The grounds were beautiful, and the few staff members that we encountered were nice. But it was difficult to find any staff members even upon checking in. And it was not clear which door to enter in order to do the check-in. Inside there was a dog that was loose which initially startled me with its barking, but ended up being overly friendly. The room is decent, with a large balcony that overlooked the pool area. The first night there was a very beautiful view from the balcony. But Saturday morning came and we were sitting on the balcony having coffee, and apparently there were workers on the roof near our balcony. We could see the shadows from their heads. It was quite uncomfortable and lacked privacy. We were not informed that there would be anyone on the roof near our balcony working. And the work continued on Sunday morning as well.
We left Saturday morning for an excursion, and put the "please service" sign on the door for housekeeping. But unfortunately, our room was missed. When we came back, we couldn't seem to find anyone at first to let them know. When I was unpacking on Friday evening, I wanted to hang up my clothing, but there were no hangers. Apparently hangers were put in the closet Saturday evening, but I didn't notice them until Sunday when I was checking out.
Unfortunately, the room wasn't as clean as it should be expected to be. Like I said, the grounds are beautiful, and the staff is nice, but unfortunately, we won't be back.