Room waa full of mosquitos. I got bitten 4 times throughout the night. So much noise all over the property until 3:45 in the morning. Sink clogged with hair that was not mines. Upon arrival non of the bottles of wine , champagne and brandy were in my room. I got them on the second day and morning of departure.
NATASHA
NATASHA,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月4日
The stairs was very filthy no chairs at the pool and beach to lay on everything is either full or restricted area for special guest so if u want to go where there is empty beach chairs u have to pay more!!! Not enough beach chairs and not enough pool chairs either I am very disappointed !!! Need an iron the didn’t have any not enough English speaking people to help with need !!!
Nayoca
Nayoca,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
Nashea
Nashea,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Alyssa
Alyssa,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Catalina
Catalina,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月11日
Second vist, likely not coming back
This was our second time at Royalton Chic in a year, the first time in January so peak season and it was just great. This last experience as not good at all. Some of the Good and some of the more challenging things we experienced:
Good:
* Beach/ocean vibe is amazing..some of the best we've been at
* Layout of the property is nice and spacious so you don't feel on top of your neighbor
* Our "personal concierge" attended to all our dinner reservations and scheduling massages and was very responsive on Whatsapp daily
* The weather was perfect for the 4 days we were there, 85 and very little clouds
* The bartenders were awesome and had strong pours!
The More Challenging:
* The only place air conditioning was running was inside the hotel rooms...no meaningful air in the main restaurants(most are open-feel) but even inside it was stifling hot...they need isolated AC in each restaurant b/c it made each meal very uncomfortable
* The food was mediocre at best...come to expect that in part at "all inclusive" but b/c it was off-season, some restaurants weren't even open the entire time we were there(4 days)
* The bed was hard as a rock...really uncomfortable
* The AC even in the bedroom said it could be set at 15C(59F) but it wasn't even close to that so we slept ontop of the sheets every night
* ATM not working the entire time...which made it very hard to tip everyone we wanted to
* The entertainment was really bad and needs improvement...
scott
scott,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
keyannah
keyannah,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月25日
reginald
reginald,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Kevin
Kevin,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Nos encantó este hotel y sus empleados!
Mirelys
Mirelys,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
Excelente hospedaje, a excepción del check in, me entregaron la habitación dos horas después de la hora prevista. No la tenían listas, 2 horas espera para acceder a nuestras habitaciones.
Ruben
Ruben,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年9月22日
La verdad tenía una persona de fuera y cambiamos 4 veces el aire acondicionado no sirve de las habitaciones y son viejas
Jafet
Jafet,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月22日
Ariane
Ariane,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月22日
This property has potential to be very nice but it lacks a team of professionals that maintain the property. The pool tiles are falling apart, rooms smell moldy, building (inside and out) are failing apart. I’ve never been to a resort that isn’t maintained at all. The canapés that you spend all this money on have no working electricity for music, the frig or even charging your phones. The outdoor frig is full of mold and rust… couldn’t believe it. There is no air circulation in the building, it’s so hot and stuffy.
And on top of this they have “working girls” that hat check in for 1-2 days at a time to take advantage of tourist in the area. I couldn’t believe it! Never again would I go back to this resort or any of the Royalton brand hotels.
The only 3 good things were:
The beach
Our butler- Roberto
And the nightly entertainment/shows
Marie
Marie,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
The spa was A one. I really enjoyed it. It was my mom first time she really enjoyed bit
Lauricia
Lauricia,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Samira Priya
Samira Priya,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
Everything
Belkys
Belkys,2 晚浪漫之旅
Travelocity 真實旅客評語
10/10 好極了
2024年9月18日
I loved my experience
Kahlila K
Kahlila K,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
Overall excellent but the tandoori restaurant food was below average no where near the standards of hunter, Vespa or even the buffet. Tandoori 👎
Tahmid
Tahmid,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月14日
Saran
Saran,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月11日
The place was beautiful. The air conditioning was not adequate in my room. It's promoted as a party hotel, but they moved the party from in the lobby into a lounge, which had no A. C. It was excruciatingly hot and then The party died down.They should have just left it outdoors.In the lobby where the bar was because it was so much fun. They forgot to give my friend back her passport. When we checked in which was a little bit annoying. My room was next to the stairs that move garbage so that wasn't fun. The atmosphere was lovely. The pools were great. The vibe was nice, especially there were no children around. But I wish it felt more like I was in Dominican Republic, not in America, where they're trying to make it white and friendly for foreigners. I'm in the Dominican Republic. I wanna feel like I'm in a Spanish country with the food. The music every aspect of it. I don't want to feel like I paid so much money to go on vacation. Just for them to make it friendly for white people in America or the European countries Basically, these hotels are too white.
radha ramanand
radha ramanand,4 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年9月11日
Omar
Omar,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Linford
Linford,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月7日
Property presents as an all-inclusive 21 resort but is honestly more geared towards a retirement lifestyle. Nothing against that but advertising versus what actually exists is important. Definitely would encourage for my parents or even grandparents on their visit to the country but not really geared to a younger demographic.