There is no standard SOP for the maid. No towel after cleansing the house. I have to ask the front desk for towel but some times, they answer me they do not have any towels right now
Leo
Leo,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023 年 2 月 19 日
The room is clean and comfortable.
Jing
Jing,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2023 年 1 月 10 日
Chunlung
Chunlung,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022 年 10 月 16 日
YI RONG
YI RONG,8 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022 年 9 月 22 日
lei
lei,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 8 月 31 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 8 月 31 日
真實旅客
13 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Tamara
Tamara,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 2 日
Ma Carmen
Ma Carmen,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 30 日
Not So Grand Anymore
The Grand Hotel isn’t as grand as it used to be. Have been staying here for past 4 years; however, noticed the service and cleanliness has taken a step back. Housekeeping didn’t show up a few times, shortage of towels and toilet paper. The room in the annex section floors were dirty. Pool was also dirty.
John K
John K,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 27 日
April
April,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Robert
Robert,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 20 日
There were ants on the floor of the room on the fourth floor. At 9 am on the 20th, the hotel staff did not knock on the door and entered the room directly. Very dissatisfied with the service。
Yu
Yu,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Jodi
Jodi,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Samantha
Samantha,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Comfortable and convenient
Maximo
Maximo,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
We stayed there twice during our vacation and the reception was kind enough to keep a part of our luggage during one week, while we were backpacking nearby. Spacious rooms. The included breakfast is decent but not very diverse.
Camille
Camille,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 8 日
Disappointed!
Nice staff, easy parking, scary elevator that needs an updated inspection as there is no current valid displayed, large room and bathroom.
Room 416 had a 3" depression in the old mattress, resulting in waking up after a few hours with a sore back. After complaining there has still been any communication from management.