The staff was incredible. I’ve never felt so welcomed and appreciated as a guest. The property is stunning with glorious views and the nature walk area was amazing.
James
James,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月16日
Great Location
Overall we enjoyed our time at this place. Unfortunately, perhaps due to off season, we did not find several places around the resort closed, for example bar at the pool.
There were construction going on around the resort, which also seemed unsightly.
Cleaning service was not that great. Our room was not cleaned properly and we could find dirt and hair balls in the washroom and around the room. This was disappointing.
Washroom could use some shelves to place our shampoo and stuff, we had place all that on the floor.
Front office staff was very helpful and totally took care of us and for that we are grateful.
Breakfast was included, but it was not that much. But the staff and management was very kind and allow us to orders extra portion and that was greatly appreciated.
All in all, it is a good resort and I am sure that in main tourist season they would be much better in their ambiance and other services.
Thank you for making our stay and memorable one. My family did have a very good time.
Amer
Amer,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月29日
We stayed in a family treehouse and it was fabulous. The staff is so kind. There was a sloth hanging out by reception. The hot springs are gorgeous. It is paradise
Courtney
Courtney,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月22日
Rungtiwa
Rungtiwa,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月1日
There was no available wifi. The a/c needed to be maintained- it was very loud.
Colleen
Colleen,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月14日
Slice of Paradise
Beautiful family run resort . We stayed in the Deluxe Treehouse and it was wonderful up in the treetops! Hot springs were perfect on the property within walking distance .
Restaurant was under roof open air and the food was delicious . The owners Omar and Alejandro were so friendly. Jimmy was a great server and told us a lot about the animals ,flowers and island Such a wonderful Costa Rican slice of paradise !Thank you for sharing your property with us
Karyn
Karyn,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年4月9日
This place is pretty special. It is a small, low key resort. My son wanted to stay close to the pool, so we stayed in a standard room. The room wasn't great. The beds were hard, it could use a refresh, the air conditioner was loud, and there was no soundproofing. If we had picked one of the bungalows or treehouses, I likely would have given the place 5 stars. It is a nice alternative away from the hustle and bustle of La Fortuna but still close to lots of attractions.
Jenny
Jenny,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月3日
Leonides
Leonides,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年3月24日
Overall the property was beautiful and lots of wildlife surrounding. Staff were always pleasant. Breakfast options were decent. Our only two complaints are the beds/pillows and the bugs in our room.Extremely hard and uncomfortable bedding and the large amount of bugs in our treehouse. Not sure if the cleaning crew left the doors open while they cleaned or if they managed to enter through the small openings but our last night in the tree house has several bugs that night.
Krystal L
Krystal L,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年3月24日
Loved it!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月23日
Kenneth
Kenneth,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月23日
Sergio L
Sergio L,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月22日
We enjoyed our stay. The restaurant was excellent along with the service. There is a pond next to the restaurant where you can see the fish, ducks and wildlife. The owner visited with us and was very friendly. It is a family affair each son works in a different area. The breakfast was included and was very nice. The gardens are beautiful as well as the vegetable garden they have on site. We would recommend this hotel.
Melinda
Melinda,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月22日
Katy
Katy,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年3月16日
Beautiful resort. Pool was nice and hot springs are lovely. Really enjoyed the opportunity to explore paths on the property and see flora and fauna (we saw a sloth on the first day, toucans, parakeets, and much more). We stayed in the treehouse and it was a wonderful treat. Would stay again here.
David
Expedia 真實旅客評語
10/10 好極了
2024年3月12日
We loved this hotel! Kids had a blast with the hammocks and hot springs!
Only recommendation would be to have stronger AC. Room was very warm when we checked in and took a while to cool down.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月11日
We stayed in a glass bungalow, which had glass walls on three sides. It was really an incredible experience. The people there were so helpful and friendly. The Hot Springs pools was a really unique experience. We would definitely go back.
Lori
Lori,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年3月5日
We had a wonderful stay at Heliconias. The bungalows were clean with plenty of privacy. We didn’t get to spend a lot of time there because we were out a lot on tours but Diego made us the best Piña Coladas every evening while we enjoyed the hot springs. He works very hard and you will find him running around from one job to another and always has a smile on his face. This place is lucky to have him as part of their staff. We will definitely return.
Adriana
Adriana,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月4日
The property is a little slice of paradise. It is very relaxing. There is a soccer field for the kids to play soccer. The staff is amazing and friendly. Jimmy even played soccer with my son. I highly recommend staying here!
Kaitlyn
Kaitlyn,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月3日
This was really, really a fun place for us! We stayed in the deluxe Treehouse #1. The treehouse and the grounds were just wonderful. The staff was super friendly, the treehouse was clean and SO COOL with all the glass windows. The meals were excellent. We loved the pool and hot spring tubs. Highly recommend!
Gretchen
Gretchen,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年3月2日
Great staff.
The staff here is great. They are easily accessible and so willing to help with your experience on and off the property. They are very knowledgeable and added to the experience. The kids loved how much nature there was around we stayed in the deluxe bungalow which backed on to nothing out trees and they loved the hammocks. There is a walking trail that’s great for a quick morning hike right on the site. Have the Pinto Gallo for breakfast in the morning!
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年2月22日
inna
inna,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年2月20日
STAY HERE!
The service was fantastic, the rooms are beautiful and they thought of everything, right down to soft blankets to snuggle with in the hammocks. We loved the walking paths, the hot springs, the breakfast was fantastic, we loved our stay and would love to come back!
Alexis
Alexis,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年2月18日
I heat to say something negative about the guys there because they are nice but so clumsy and neglectful.
3 time we needed a ride in the heavy rain no one respond and their is a voice mail no even identifying the hotel , room condition is bad . Do not lean on the sink you will get heart . every thing looks like it was put on cheaply. mosquito protection is poor! My advice if you need to pay $60 or less you are fine ! If you pay more have been taken for a ride (we paid $240).