蓋福克斯旅館 - 貝斯特韋斯特精選修爾住宿

the inn that needs help

hotel is very dark...and dusty! hotel room number 6 was so dark, it was depressing. no shower mat so shower base was really slippy. disorganised staff who contradict eachother. we were told to park in mary gate car park then told we weren’t to park there by another member of staff. told there were no pies available on the menu at 6pm reservation after we had sat in the courtyard watching the chef making pies! then 10 mins later there were pies available! drinks were so slow. we were told by a waitress that we couldn’t take our drinks in the courtyard when others were sat out there. i ignored her coz i was losing the will to live at this point. when leaving we were not asked if we enjoyed our stay. short of professional staff, seems to be run by young staff who need customer service training...desperately!

Helen, 2 晚旅行, 2021年06月01日

Hotels.com 真實旅客評語

Good location

We enjoyed our stay The hotel was well located. Room over looked the courtyard so a little noisy during the evening. No housekeeping so unfortunately the milk provided was in a flask and after 24 hours was off !!! Parking was a little complicated as we paid for a day at £13.50 as there at 11am and couldn’t get into hotel till 4pm Long walk back to put a ticket On the car which was a further £11

Sarah, 2 晚旅行, 2021年05月24日

Hotels.com 真實旅客評語

Excellent hotel and service

John, 1 晚好友同遊, 2021年05月15日

Hotels.com 真實旅客評語

A lovely inn with lots of ancient character (not flat floors and gas lamps!) The room was large and spacious with the Minster a short stones throw from the window. You'd only be able to stay closer to the Minster if you actually camped inside it! Beer was good and the room surprisingly quiet at night even if the beer delivery arrived at 7am. Recommended for an atmospheric stay in the ancient centre of York.

1 晚浪漫之旅, 2020年12月20日

Expedia 真實旅客評語

Great Location, clean room and friendly staff!

Friendly staff, nice breakfast and room. Would stay again.

Julie, 1 晚旅行, 2020年08月26日

Hotels.com 真實旅客評語

The property was beautiful. It was really atmospheric. Our room was gorgeous and had everything we needed for our stay. Bar and restaurant were also fascinating.

1 晚浪漫之旅, 2020年08月25日

Expedia 真實旅客評語

Lovely old historical building. Staff friendly and helpful. Had a hot sandwich with chips, good quality. Full English breakfast, tea, toast, all good, would definitely recommend.

Paul, 1 晚旅行, 2020年08月14日

Hotels.com 真實旅客評語

Characterful hotel

A unique place to stay with a fantastic location. Staff are friendly and helpful. Breakfast was spot on

Michael, 1 晚旅行, 2020年08月08日

Hotels.com 真實旅客評語

Great room

Very good, very nice room with 4 poster bed overlooking the minister. Check in wasn’t until 3 but we were allowed in early about 1:30

Lucy, 1 晚旅行, 2020年07月22日

Hotels.com 真實旅客評語

Great Stay!

A not quite so hidden gem right by the Minster. Absolutely oozing with history. Really friendly staff - especially Nix and Michael, made me feel really at home. First of hopefully many visits! Food is excellent, good selection of real ales. Everything kept clean with the Covid-19 rules being completely followed.

1 晚旅行, 2020年07月06日

Hotels.com 真實旅客評語