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URSO Hotel & Spa

5.0 star property
Luxury hotel with spa, near Gran Via

Choose dates to view prices

In the heart of Madrid, URSO Hotel & Spa offers a luxurious retreat with a fireplace in the lobby and an indoor pool. Savor Spanish cuisine at Casa Felisa or unwind with a massage at the onsite spa. With free in-room WiFi, dry cleaning services, and helpful staff, this hotel near Gran Via is perfect for relaxation.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Electric vehicle charging point
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
$386 nightly
The total price is $424
Nov 20 - Nov 21
Total with taxes and fees

Why we love this property

Wellness escape
This hotel offers peace with a spa featuring aromatherapy, massages, and body treatments. A sauna, hot tub, and steam room complete the rejuvenating experience.
Mediterranean masterpiece
Immerse in city center opulence at this luxury hotel. Mediterranean architecture and local artist showcases create a cultural haven in an urban setting.
Taste of Spain
Spanish delights await with local ingredients that shine. Vegans and vegetarians enjoy plentiful options, from breakfast buffet to champagne service.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Terrace

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
Deep soaking bathtub
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Junior Double or Twin Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Rooftop bar
The Principal Madrid, Small Luxury Hotels
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 950 reviews
$317 nightly
The price is $348
Dec 14 - Dec 15
Total with taxes and fees
The Principal Madrid, Small Luxury Hotels
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About the neighborhood

Map
Mejía Lequerica 8, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Prado Museum - 18 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • Royal Palace of Madrid - 3 min drive - 2.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Principe Pio Station - 29 min walk
  • Tribunal Station - 4 min walk
  • Alonso Martinez Station - 4 min walk
  • Bilbao Station - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪Azotea Forus Barceló - ‬2 min walk
  • ‪La Petisqueira II - ‬1 min walk
  • ‪La Terraza de Barceló - ‬1 min walk
  • ‪Cruz Blanca - ‬2 min walk

About this property

URSO Hotel & Spa

URSO Hotel & Spa puts you just a 5-minute drive from Gran Via and Royal Palace of Madrid. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Casa Felisa serves Spanish cuisine. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Tribunal Station is 4 minutes and Alonso Martinez Station is 4 minutes.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 30.80 per day)
    • Onsite valet parking (EUR 33 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Babysitting (surcharge)

What to do

  • Golf lessons nearby

Working away

  • Meeting rooms
  • Conference center (1884 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1913
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

URSO SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Casa Felisa - This restaurant specializes in Spanish cuisine.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 38.5 per person
  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 35 per night

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 105 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Self parking costs EUR 30.80 per day
  • Valet parking costs EUR 33 per day

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Does URSO Hotel & Spa offer free cancellation for a full refund?

Yes, URSO Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at URSO Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at URSO Hotel & Spa?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at URSO Hotel & Spa?

Yes. Self parking costs EUR 30.80 per day. Valet parking costs EUR 33 per day. Electric vehicle charging is available.

Is airport shuttle service offered by URSO Hotel & Spa?

Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.

What are the check-in and check-out times at URSO Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at URSO Hotel & Spa?

No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.

What is there to do at URSO Hotel & Spa and nearby?

URSO Hotel & Spa has a spa and an indoor pool, as well as a 24-hour health club.

Are there restaurants at or near URSO Hotel & Spa?

Yes, Casa Felisa offers Spanish cuisine.

Does URSO Hotel & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around URSO Hotel & Spa like?

URSO Hotel & Spa is in Madrid Centro, a short 4-minute walk from Tribunal Station and 11 minutes' walk from Gran Via.

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Reviews

URSO Hotel & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was nice and delicious. (5 reviews)
  • The spa was gorgeous and well-run, offering lovely massages and a relaxing atmosphere. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Spa
Restaurant
Neighborhoods
Location
Ambience
Bar
Massage

Reviews

10/10 Exceptional

Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
arnaud, 2-night trip

10/10 Exceptional

A different and amazing place

This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
Eileen, 6-night trip

10/10 Exceptional

Great Hotel
Oliver, 2-night trip

10/10 Exceptional

Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
arnaud, 2-night trip

10/10 Exceptional

It was in a great area, convenient to lots.
Susan, 3-night trip

10/10 Exceptional

Wonderful boutique hotel

This is a really wonderful boutique find in a very fun neighborhood in Madrid.
Paula, 1-night trip

10/10 Exceptional

Brought welcome fruits and chocolates and offered welcome drinks also
Kyung, 2-night trip

10/10 Exceptional

extremely helpful and very kind staff
DongWook, 1-night trip

10/10 Exceptional

Fantastic hotel, staff, room. 10/10 recommend
Olgena, 5-night trip

10/10 Exceptional

Perfect hotel in the middle of Madrid

This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
Christy, 4-night trip

10/10 Exceptional

Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Alexandra, 5-night trip

10/10 Exceptional

Best hotel in Madrid. No doubt.
Nicolas, 3-night trip

10/10 Exceptional

Chic and well-located

The original room was on the smaller size but I upgraded to a nicer room and was very pleased with it.
Peter, 1-night trip

10/10 Exceptional

Lovely hotel

Very nice hotel specially the lobby area and breakfast area. Condition of rooms is very well kept. The room area is quite small for the delux double room we reserved, the closet barely fits clothes for one person and there are no drawers at all. Otherwise everything was great and the staff super helpful.
3-night trip

10/10 Exceptional

It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
Wendy, 2-night trip

4/10 Fair

Poor value for money and dreadful experience

URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
Mr Dennis, 1-night trip

6/10 Good

Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Kam, 1-night trip

2/10 Poor

No cumplieron con lo comtratado
Fernando, 1-night trip

8/10 Very good

Hotel lindo om equipe simpática e atenciosa. O quarto é confortável, embora o chuveiro seja um pouco apertado. O único ponto que me deixou insatisfeita foi em relação a algumas impressões que solicitei: não fui informada previamente de que haveria cobrança e, no check-out, fui surpreendida com a taxa de 26 euros pelas impressões — um valor que considero excessivo para um serviço tão simples "feito em casa". Apesar disso, tive uma boa expêriencia no hotel.
Fernanda, 1-night trip

8/10 Very good

Would come back

Great location evenly close to Serrano and city center, but still not super touristy. Very friendly and helpful staff and impressive building.
3-night trip

10/10 Exceptional

Super recomendable este hotel !! ♥️♥️👏👏👏
soledad, 1-night trip

10/10 Exceptional

La música de piano que tienen en el looby es fenomenal
Gabriel, 2-night trip

8/10 Very good

Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Laura, 3-night trip

10/10 Exceptional

Excellent room quality, service and location. Perfect for exploring central Madrid!
Derek, 5-night trip

10/10 Exceptional

A 5 star hotel , really good service and old school charm
Jay, 1-night trip