A hotel that is showing its age. This could be compensated for with excellent service, but unfortunately this is not the case. Check-in is only from 4 p.m., which is too late. The parking garage is not well signposted, so you drive past it first. There were not enough umbrellas. The disinfectant dispensers by the elevators were empty for two days. One of the four elevators was also broken for two days.
If you pay for the parking garage at reception, you only have 10 minutes to leave the underground car park - so stressful. This was at 9 a.m. But the 48 hours you paid for didn't end until 3 p.m.
Unfortunately, the Hilton Batumi lacks passion for its customers. A friendly smile is missing both at check-in and in the Sky Bar. It's a shame for the Hilton brand that you can no longer rely on the expected level of quality.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月8日
Miraziz
Miraziz,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月2日
Badr
Badr,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
Very nice experience. Close to everything
Christelle Lichaa
Christelle Lichaa,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月30日
Enis
Enis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
Super Hotel
Natalie
Natalie,11 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月11日
Check in was weird: we were told that they can’t extract money we paid two months ago when we booked the hotel. We did it through a standard web site and the receptionist asked us to contact this web site. Otherwise he can’t check us in. Somehow while we were trying to connect to internet, suddenly our payment was discovered. Another strange thing was a refusal to put our bar bill to our room because we didn’t have a credit. But no one proposed us to arrange a credit at check in. So the service for now doesn’t correspond a level of Hilton hotels in Europe or US.
Elizaveta
Elizaveta,3 晚浪漫之旅
Ebookers 真實旅客評語
10/10 好極了
2024年8月1日
Yunus
Yunus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月9日
Great Hotel centrally located in Batumi
We enjoyed a week atvThe Hilton Batumi. Close to the beavh, were you can rent beachchairs, walking distance to town with restaurants and shops. Hotel is located in the middle of a park so quiet also. Rooftop Bar was great with great wievs, breakfast was fantastic with lots of options and freidnly staff, especially Aslani, the Maitre D was very friendly and helpful. Entire restaurant crew was very attentive. I would go back!!
Stein
Stein,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月25日
talal
talal,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月18日
Nur
Nur,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月5日
Evgenia
Evgenia,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月3日
NADEZHDA
NADEZHDA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月1日
We had a wonderful stay at the Hilton. The staff was very friendly and helpful, and the room was very nice. Very comfortable beds.