I would like to address a concerning issue regarding my recent stay at this hotel. From midnight to 4 AM, the electricity was disconnected, creating significant safety and comfort concerns. As a guest who relies on a CPAP machine for proper sleep, the lack of electricity was particularly alarming. Additionally, the absence of air conditioning in a dark room made the situation even more uncomfortable. I do not believe this hotel meets the standards of a five-star establishment, and I will not be returning. I have shared these concerns with all relevant agents. This experience will undoubtedly impact the reputation of Hilton.
Ahmed
Ahmed,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 24 日
Otele geldiğimizde resepsiyondaki personeller güleryüzlü ve anlayışlı idiler yalnız kayıt işlemleri biraz ağır yürüyordu
Odamız temiz ve güzeldi
Oda kahvaltı konseptinde kaldığımız içün kahvaltılar yeterli ve güzeldi sadece içerideki garsonlar biraz somurtkandı
Esmahan
Esmahan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 21 日
Inbal
Inbal,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 27 日
Everything was realy good had nice time thanks to all the people
tim
tim,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 25 日
Metin
Metin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 7 日
Armagan
Armagan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 5 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 12 月 23 日
Ali
Ali,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 7 日
Beautiful!
Sue
Sue,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 22 日
La vue sur la terrasse était super
Valérie
Valérie,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 9 月 19 日
Not really Hilton level
A hotel that is showing its age. This could be compensated for with excellent service, but unfortunately this is not the case. Check-in is only from 4 p.m., which is too late. The parking garage is not well signposted, so you drive past it first. There were not enough umbrellas. The disinfectant dispensers by the elevators were empty for two days. One of the four elevators was also broken for two days.
If you pay for the parking garage at reception, you only have 10 minutes to leave the underground car park - so stressful. This was at 9 a.m. But the 48 hours you paid for didn't end until 3 p.m.
Unfortunately, the Hilton Batumi lacks passion for its customers. A friendly smile is missing both at check-in and in the Sky Bar. It's a shame for the Hilton brand that you can no longer rely on the expected level of quality.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 9 月 8 日
Miraziz
Miraziz,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 9 月 2 日
Badr
Badr,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 31 日
Very nice experience. Close to everything
Christelle Lichaa
Christelle Lichaa,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 30 日
Enis
Enis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 8 月 26 日
Super Hotel
Natalie
Natalie,11 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 11 日
Check in was weird: we were told that they can’t extract money we paid two months ago when we booked the hotel. We did it through a standard web site and the receptionist asked us to contact this web site. Otherwise he can’t check us in. Somehow while we were trying to connect to internet, suddenly our payment was discovered. Another strange thing was a refusal to put our bar bill to our room because we didn’t have a credit. But no one proposed us to arrange a credit at check in. So the service for now doesn’t correspond a level of Hilton hotels in Europe or US.
Elizaveta
Elizaveta,3 晚浪漫之旅
Ebookers 真實旅客評語
10/10 好極了
2024 年 8 月 1 日
Yunus
Yunus,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 7 月 9 日
Great Hotel centrally located in Batumi
We enjoyed a week atvThe Hilton Batumi. Close to the beavh, were you can rent beachchairs, walking distance to town with restaurants and shops. Hotel is located in the middle of a park so quiet also. Rooftop Bar was great with great wievs, breakfast was fantastic with lots of options and freidnly staff, especially Aslani, the Maitre D was very friendly and helpful. Entire restaurant crew was very attentive. I would go back!!