Parking was not convenient, affordable or well explained. I had a nice room with a beautiful view. The restaurant was awesome. Great food and great ambiance. My only complaint is having to valet and no onsite self parking option as well as the front desk person not doing a great job of explaining the parking situation. They also didn’t seem to have enough valet drivers as it took sometime to receive our vehicles.
Shajauna
Shajauna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月24日
Keith
Keith,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
Adam
Adam,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月27日
Gail
Gail,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
Shannon
Shannon,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Not what I am used to for a Hilton. Efforts to repair things were poorly executed. Large “bumps” on the walls where damage had been caused and not repaired skillfully. The bathroom outdated, tub chipped in multiple places, and wall paper peeling. One of the elevators was out of service. Breakfast was what I would expect from a bottom line continental offering. Check in was open 11-3 according to reservation, though admittedly they were only at 40% occupancy they did not have a room ready at 2. They said they would call when a room was ready but never did. Perhaps the biggest surprise was that parking was $20 a night !!! That was not disclosed in the reservation and when I shared that the attendant said, “Ya we hear that a lot , even I have to pay for parking”.
Christen
Christen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Chris
Chris,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
david
david,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Beautiful Hotel but...
I really wanted to love this property but couldn't.
It's a money grab...
Starting with Cons:
1. Upon entering, while struggling with your luggage and cart, there is a desk to the side with a Hilton timeshare representative calling for your attention. It was not the time for that as people are trying to get through the hustle & bustle of checking in, luggage and getting to their rooms to settle in and rest from traveling.
2. Beautiful hotel but Hilton does absolutely nothing for the customers. If you're going to charge $20-25 for parking, offer free breakfast at least or vice versa. Breakfast for 2 people is $36. Omelet station was nice but everything else is just okay.
3. A/c super loud with little rattling chain like noises intermittently.
4. My mother and I chased sleep all night as the beds are super hard.
5. Only 1 elevator worked during my stay. The line to get on the elevator expanded down the hall in the lobby.
Pros:
1. Beautiful property inside and out
2. Staff was very kind.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Parking is terrible
Staff nowhere to be found at moments
Bad elevators
Israel
Israel,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
Great trip
LAWRENCE
LAWRENCE,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
Bobby
Bobby,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Eric
Eric,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月25日
Thomas M.
Thomas M.,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月20日
Kim
Kim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月16日
New,Clean
Ali
Ali,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Curtis
Curtis,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
Very Satisfied
Matt
Matt,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年9月30日
Rena
Rena,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Amanda
Amanda,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月30日
Rooms are getting a bit outdated, pay for parking across the street. You can walk to everything and nice view of the ocean.
Steven
Steven,3 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年9月29日
This is a beautiful hotel with a beautiful staff who were so kind and friendly. We loved staying there for one night during the Neptune Festival. Only downside is you do have to pay for parking and also for breakfast. May not matter to some people but many hotels do offer these that so that is one issue.
The location is pretty perfect, lots of great restaurants and shops to walk to and for the festival the vendors were close by. Also some nice seating areas outside.
I love this hotel, it is a step above the usual and I'm glad we got to stay there.
debbie
debbie,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月26日
Loved young ladies at our checkvery professional tried to eat at your restaurant twice awful service the Vala you need one s that our professional not bossy the neede to smile lm on va nation i should feel welcome