Not what I am used to for a Hilton. Efforts to repair things were poorly executed. Large “bumps” on the walls where damage had been caused and not repaired skillfully. The bathroom outdated, tub chipped in multiple places, and wall paper peeling. One of the elevators was out of service. Breakfast was what I would expect from a bottom line continental offering. Check in was open 11-3 according to reservation, though admittedly they were only at 40% occupancy they did not have a room ready at 2. They said they would call when a room was ready but never did. Perhaps the biggest surprise was that parking was $20 a night !!! That was not disclosed in the reservation and when I shared that the attendant said, “Ya we hear that a lot , even I have to pay for parking”.
Christen
Christen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Chris
Chris,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
david
david,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Beautiful Hotel but...
I really wanted to love this property but couldn't.
It's a money grab...
Starting with Cons:
1. Upon entering, while struggling with your luggage and cart, there is a desk to the side with a Hilton timeshare representative calling for your attention. It was not the time for that as people are trying to get through the hustle & bustle of checking in, luggage and getting to their rooms to settle in and rest from traveling.
2. Beautiful hotel but Hilton does absolutely nothing for the customers. If you're going to charge $20-25 for parking, offer free breakfast at least or vice versa. Breakfast for 2 people is $36. Omelet station was nice but everything else is just okay.
3. A/c super loud with little rattling chain like noises intermittently.
4. My mother and I chased sleep all night as the beds are super hard.
5. Only 1 elevator worked during my stay. The line to get on the elevator expanded down the hall in the lobby.
Pros:
1. Beautiful property inside and out
2. Staff was very kind.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
New,Clean
Ali
Ali,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月30日
Rena
Rena,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Amanda
Amanda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月5日
kathleen
kathleen,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月4日
There was poop in the room
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
Friendly and more importantly helpful staff. Housekeeping was outstanding. Just a top-notch facility and great location. Loved the live music daily.
Christopher
Christopher,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Had a great say. A bit on the expensive side. But it was great none the less.
Timothy
Timothy,4 晚浪漫之旅
Orbitz 真實旅客評語
10/10 好極了
2024年8月26日
This property was clean & the staff was friendly & professional
rhondalin
rhondalin,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月26日
A nice surprise
It was our first time staying at this particular Hilton Garden Inn in Virginia Beach. The food at the restaurant was amazing! We really enjoyed the breakfast there. The staff were very friendly and accommodating. I would also add some gluten free options for the breakfast buffet. Overall, it was a nice hotel and we would stay there again.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月24日
Andrea
Andrea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
Great location! Really nice hotel
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月19日
It will be better if it has a hot tub
TUNYAPORN
TUNYAPORN,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月18日
I like the area but i dont like the staffs. Most front desk peoples not nice.
francis
francis,3 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年8月18日
Beautiful hotel. Our suite was on corner with fantastic views. Large room. Very spacious.
Doris
Doris,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月17日
David
David,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月15日
Zunilda
Zunilda,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月13日
brittany
brittany,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月13日
...
Marc
Marc,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月13日
ismael
ismael,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月12日
Great place to stay with kids! You are right on the beach and easy to get to places. Everyone was super friendly and helpful. The only negative was the beds are super uncomfortable.