2/10 不太好
2025 年 11 月 16 日
I booked a room for my cousin’s honeymoon, and the experience was extremely disappointing. The hotel checked them in almost three hours after the official check-in time, with no apology and no sense of responsibility from the staff. Instead of acknowledging their mistake, the staff blamed the customers and showed a complete lack of professionalism.
For such an important occasion, this level of service is unacceptable. I do not recommend this hotel to anyone looking for reliability, courtesy, or basic customer care.
Mohamed Salah
Mohamed Salah，3 晚旅行
Hotels.com 真實旅客評語
