WE STAYED HERE THREE NIGHTS,THIS IS THE BEST HOTEL I TRAVELLED DURING THIS TRIP, NO MATTER DELICIOUS BREAKFAST, BEAUTIFUL ROOM,LARGE SPACE AND ENTHUSIASM MANAGER, I LOVE ALL. ONE TIP: CAN RUN EMAIL TO CONTACT BEFORE CUSTOMER ARRIVAL?
YAO
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Matteo
Matteo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
CARL MIKAEL
CARL MIKAEL,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Excellent Staff & Location
Phillip
Phillip,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月19日
The staff were friendly and helpful and the rooms were beautiful.
Conveniently located near the train station and sights.
Frank
Frank,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月12日
The rooms are in an old palazzo - gorgeous frescos and furnishings in each room. Room #1 is especially spectacular. Location- 2 blocks from the Ponte Vecchio.
Loved this palazzo!
Julianne
Julianne,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月10日
Beautiful 16th century fresco on very high ceiling of our room. Large room. Helpful staff. Good location - area is not too touristy. Nice bars and cafe’s on same street and nearby. Easy to walk over bridge to main sights.
Danielle
Danielle,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
I have stayed at this property on previous occasions and I will stay again. The staff are wonderful and the palazzo is a dream to stay in.
Rebecca
Rebecca,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
WOLFRAM
WOLFRAM,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
His was our first stop in Italy and was just perfect. Your staff was very helpful. The frescoes and decor really set the mood for the history and art that is Florence!
Karla
Karla,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月24日
Kiara
Kiara,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月30日
c susan
c susan,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月26日
THERE WERE NO ROOMS AT THE HOTEL
One of the worst experience with both Hotels.com/Expidia and Palazzo Guicciardini, and I still do not know who is responsible.
I made my reservation through Hotels.com and had problems getting to the hotel, located in the city center, an area where you need hotel authorization to get by car (the hotel registers the car plates and give it to the police in order to avoid/cancel the fines).
When I was close to the hotel, already in the center registered area, I called to confirm that there was no problem in getting with my car to the hotel and asked for the parking where I should leave my car for the night.
The BIG SURPRISE was that the manager told me that they had no ROOMS. That there was an mistake and I need to find another hotel in Florence which is a difficult task on a SATURDAY AFTERNOON.
The HOTEL manager said it was HOTELS.COM/EXPEDIA while they says it is the HOTEL PALAZZO GUICCIARDINI'S FAULT. I am sure I will get a refund but it was a BAD experience and difficult process to find a new hotel and specially get a refund through EXPEDIA, since in the Q/A option there is no option that says my reservation was not available and as part of the process you need to contact a representative which takes time.
Now I hope there isn't the surprise of the tickets for entering to downtown Florence (ZTL area) with the car
Carlo
Carlo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月6日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月3日
Difficult to know how to check in. Did not like that there was nobody at the facility to discuss problems. Shower door never repaired
RANDOLPH
RANDOLPH,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月20日
Beautiful
Beyond amazing! The room and hotel were beautiful, calm and peaceful. Service was impeccable.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月9日
jorge
jorge,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月30日
Sergio De
Sergio De,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月30日
Beautiful palace in Florence
Absolutely gorgeous, spacious room. Beautiful mural on the ceiling.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月26日
Sergio De
Sergio De,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月4日
Philippe
Philippe,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年2月7日
Hospedagem frustrada
O hotel é bonito e exclusivo, com apenas 8 apartamentos, a suite onde ficamos é ampla e bem decorada, mas a manutenção deixa a desejar. Dormimos duas noites com cheiro de esgoto saindo pelo banheiro, que na chegada foi mascarado com muito desinfetante. O odor subia pelo ralo do chuveiro e tornava o ambiente insuportável. Abrimos as janelas para amenizar, mas estava bem frio. Isso causou uma péssima impressão no conjunto da hospedagem. O valor cobrado pelo estacionamento também não é claro. Tanto aqui no Expedia quanto no site no hotel consta €30,00 por noite e nos cobraram €40,00 com a justificativa do tamanho do veículo.
Antônio Horácio
Antônio Horácio,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月25日
giacomo
giacomo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年12月24日
Beautiful hotel, perfect location, excellent and helpful staff