There is only 1 excellent staff called Sasu, I would have changed to Sant Francesc hotel middle of my trip if it was not for him. All other staffs have no clue for anything in Mallorca. Wasted 30 mins driving around with hotel staff searching for their hotel parking. Very very slow service. Didn't change bedsheet until we requested for it. Didn't refill our bathroom amenities / mini bar. Only 1 staff at reception, waited for 20 mins for her to assist with a local enquiry and at the end I had to leave and catch my flight and she still had no time for it. Poor value for money.
Roy
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 27 日
Meget god mottagelse
Meget serviceinnstilt og hyggelig personalet som tok meg imot.
Hanne
Hanne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Lovely hotel
We didn’t arrive until nearly midnight but were given a warm welcome, a glass of cava and a room upgrade !
Very handy for attractions and restaurants but very quiet and peaceful so good nights sleep every night. Lovely rooftop space with plunge pool. Didn’t eat at the hotel apart from room service but menu looked good .
Howard
Howard,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Zhaniya
Zhaniya,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Loved the location, service, room they upgraded us to, the private spa, and bathroom amenities with l’occitane products. This was the best hotel of our trip to Spain.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
danae
danae,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
10/10
This was an exceptionally great hotel. We would definitely stay here again if ever I Palma in the future.
Jamie K Sosa
Jamie K Sosa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Flavio
Flavio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Trevligt o proffsigt! Så bra restaurang o trevlig personal.
Linda
Linda,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Located on the best part of Palma. Will return.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Harriet
Harriet,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Leo
Leo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Kate Henni
Kate Henni,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Nossa estadia foi excelente. Equipe do hotel perfeita. Acomodações tambem
Jose
Jose,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
Muy buena atencion del personal
La puerta de la ducha no ajustaba bien y se salia gran cantidad de agua para afuera
Felipe
Felipe,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Julie
Julie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Perfect
Every detail has been thought of - gorgeous l’occitane toiletries in the room, towels by the pool, welcome drink on arrival. Staff couldn’t be more helpful. Amazing location. Would love to come back.
Katie-Rose
Katie-Rose,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
I had an incredible stay at Posada Terra Santa – this hotel truly exceeded all expectations. From the moment I arrived, I was struck by how beautiful and immaculately clean everything was. The design blends historic charm with modern elegance, creating a peaceful and luxurious atmosphere throughout the property.
What really made the stay unforgettable, though, was the genuinely warm and friendly staff. Everyone I encountered went out of their way to make me feel welcome, and I have to give a special mention to Ania, who was absolutely amazing. She not only helped me get a wonderful upgrade to my room, but also took the time to offer some fantastic local recommendations around Palma that made my trip even more special. Her kindness and attention to detail truly stood out and made a huge difference in my experience.
Mays
Mays,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
Beautiful hotel - great location. Staff really friendly and helpful.
Jonathan
Jonathan,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
Great Hotel
Very helpful from the moment of arrival, complete with Welcome Drink. We also received an upgrade, and the room was lovely with a bottle of wine thrown in. Questions were answered quickly, and lunch reservations were helpful. Highly recommend.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
A brilliant renovation which kept so many unique original features.
Outstanding staff. Nothing is too much trouble.
Meals excellent and beautifully presented.
I’ll definitely be back.
David
David,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
This hotel is simply stunning and we can’t wait to return