At check-in the front desk person initially couldn't find my reservation, then I had to pay IN ADVANCE of my two-night stay. I thought when I entered my credit card on Travelocity that my card had been run to reserve/hold the room until check-out. I've never checked into a hotel and had to pay UPON ARRIVAL. It's like sitting down to dinner in a restaurant and paying for your meal before you've even ordered!
Otherwise, the staff was helpful (TV had issues, they fixed it, the A/C had issues, etc.), and the housekeeping lady was super cool and helped me with heavy bags. I requested late check-out the night before my departure, but somehow it didn't get shared with housekeeping or the daytime manager - they were not very happy. Overall, the room was well equipped, clean, and comfortable at a great rate.