Value for money, used a lot of the next door resort. Buffet -adequate, food, luke warm. Rodeo grill, basic lunch. Evening, food and service great. Faff with pool towel process
haydn
haydn,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Gabriel
Gabriel,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Muy Agusto y su servicio muy bueno , algo de lo que más me gustó son las opciones de comida que tienen
Itzel
Itzel,3 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
mark
mark,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月16日
En general el personal muy grosero
El personal de recepcion te atienden con mala actitud y
responden de manera sarcástica.
Gina y Maggie del restaurante asiático bastante groseras al momento de referirse a nosotros y cero resolutivas.
Definitivamente su personal no está a la altura de lo que el hotel te ofrece, por lo que nuestra estancia no fue la más placentera.
ALBERTO
ALBERTO,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
From first impression when you come in to this resort the place look nice & modern.
However!!!…
The place is infested with raccoons, cats and even big rats. They are literally everywhere:pool area, beach area , walkways and the worst case last night we woke up @ 6:30am to horrible noises and found out that a raccoon came inside the room and start eating what ever he could find. It was terrifying.
Although the room is specious, we found it to be quite dirty. Our sheets had stains and never got changed.
Room service was the worst. Anytime we ordered anything either we didn’t get it or we got it the next day after calling them several times.
Food & dining areas: overall the restaurants looked nice, food was average at best.
Not every restaurant opened every day.
But every other day.
Tapanyaki restaurant can only make reservation the off at 5:30. Waited in line for over 30 min and we got rejected because they already filed out for that night.
So if want to dine there(which i recommend) be there at 5pm.
Entertainment was pretty lame and lacking.
Felt very quiet overall.
They could use more music at the bar and pool areas
The staff overall was friendly no complaints.
So to recap I’m dissatisfied and disappointed from our experience from this resort and we won’t be coming back nor recommend it to our friend.
israel
israel,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月5日
Overall loved the resort and staff. Food and drinks were great.Shows and activities were wonderful! Resort specifically, the rooms we're a little run down. My moms room had mold on the curtains and they weren't that up kept
Makayla
Makayla,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月4日
Its good overall. The biffet wasnt the best tis time. The food was a little cold most of the times. Also there was no hot water on the last day for showering. Overall excellent.
Ashhab Kamal
Ashhab Kamal,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
This property was amazing. The staff was so hospitable & extremely accommodating. The food surpassed my expectations. Even the buffet had amazing, authentic Mexican food. The restaurants were all great, I was went to all of them and was never bored of the food or service. This is a calmer resort which is exactly what I was looking for. It is a huge property though & I believe the other side was a bit more high energy. The beach is rocky, definitely recommend water shoes are brought. But overall I loved it, I already planned my next trip there
Odilenny
Odilenny,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
The property is so beautiful. They have a lot of things going on for entertainment . The only thing that upset me was me an my boyfriend was Denied at Multiple dinner because he need pants . Nobody informed us of that before we came . So that was a lil upsetting.
Myisha
Myisha,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Best and easiest vacation ever!
Trevor
Trevor,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
Cynthia
Cynthia,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
katherine L
katherine L,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
I really enjoyed it!
Joshua
Joshua,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
The staff is so attentive. The hotel thought of everything. The room is stocked with everything you need, hair dryer, iron, scale, umbrella, mini fridge with drinks and alcoholic beverages, pool/beach towels. The nightly entertainment is amazing. The performance group is the far best one out of the 9 resorts we stayed in. Food was excellent. The only restaurant that requires reservation ahead is the hibachi. The only feedback I would recommend there is to allow guests to make reservations with concierge the night before as oppose to needing to go to the restaurant the day of and sit in line to make reservation. So, gusts are rushing from the pool or beach to grab a spot. Other than that, all is great.
Maja
Maja,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月1日
Very nice hotel overall!!!
Jorge
Jorge,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Felipe
Felipe,5 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2024年10月31日
Jiyeon
Jiyeon,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Loved it all! Only resort I have ever been to more than once!
Jason
Jason,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
La conexión del hotel con la Playa, que puedes acceder a ambos hoteles
Que le falta mas ambientación, para los adultos jóvenes actividades.
Somos una pareja joven
Evelyn Marcela Báez
Evelyn Marcela Báez,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
Service and staff was absolutely stellar! Very accommodating and attentive. The resort was beautiful and so clean!
Felipe
Travelocity 真實旅客評語
8/10 非常好
2024年10月30日
This is the second time that me and my wife visited this property and we’re planning a third trip to this location. We really enjoyed the culture. The surroundings and the staff was kind and courteous..