拉巴斯城市快捷飯店 - 拉巴斯

Upon arrival it took 20 minutes to check in as the hotel had no record on their system of my reservation . I don't know if this was the fault of hotels.com or city express hotel. When I finally got to my room the a/c fan system did not work.Because this hotel has 5 floors the windows can not be opened for security and safety reasons .I understand this but it is therefore essential to have some kind of air circulation.I was told by front desk the a/c was being fixed and it was working when I went to bed but not when I awoke . The door on the mini fridge was broken off it's hinges. Day 2: After returning from a hot day of sightseeing I found that my key card did not work and had to have it re-programmed. It was 5:00 pm by this time and this is when housekeeping showed up to clean my room ,5:00 pm ! a/c did not work for another hour . Internet was off and on the whole time I was there .

The room but OK as we did not come to spend time in the hotel room. The buffet breakfast was OK but not great. The location was good. We have stayed here before and will stay again

Hotel City Express, was far from restaurants and/or supermarkets. But has a beautiful view of the ocean and mountains. Breakfast was excellent.

I requested late check out and connecting rooom in advance and when I arrived they didn’t know the request. It’s pointless to make the request in advance. one of the rooms was dirty with hair and blood on the sheets

Muy bueno en general

I fainted the morning of my stay and wasn't able to go, I called and spanish speakers kept passing me to other spanish people and wouldn't let me cancel.

It was great service but the breakfast was horrible!! They need to change it !! They give the same breakfast every day

I loved it, great price , great location and the attention was really good. I wil definetly come back next year.

The staff went out of their way to make sure we had everything we needed. We also appreciated the shuttle bus and the 24 hour coffee availability.