Convenience location with free city tram nearby and beautiful room. Staff was very friendly and the bed was very comfortable.
Ella
Ella,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2017 年 8 月 20 日
We booked 2 beds and they gave one bed for 3 of us .Even they changed on third day ,air-con control are not working for both rooms ,even they came to fix but didn't work again;mattress very in comfortable :5 stars price but 3 stars quality ,won't stay there again anymore
Very comfortable hotel, right in the city centre, near the Parliament building. Staff were excellent. All very professional, friendly and helpful. We had a small problem with our room and it was sorted immediately we made reception staff aware of it. We would definitely stay here again.
Dianne
Dianne,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 19 日
Navleen
Navleen,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 16 日
The hotel didn’t solve my issue with the charges at the time of checking out…..there should be a $100 plus a refund of the discrepancy…..haven’t heard anything from the hotel yet !!!!!!
George
George,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 12 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 12 日
I liked the overall look and feel in the Sheraton although I was supposed to get city view and was instead put on a side wall with the side of a building to look at and a tiny section got a slight view about 12 inches views but the most disappointing thing was I picked the Sheraton because it said it had a pool hot tub and whirlpool, spa and sauna and I know my 84 year old mum loves hot spas but it’s been 25 years since she had her last one so for her 84th birthday I booked a few nights there as she’s never been to Melbourne or been in a plane so To our disappointment there was no hot tub or a whirlpool just a pool and a spa joined together so the temperature of the water was cold and when I first noticed I told reception who told me I get engineer to look at it and when he did apparently he claimed it was 29.5 and there’s no way it was that and more like 19 or 20 then when I said there’s no change and they then said they would contact the engineer again and he claims it now was 32 but there’s no way it was that and just a tad warmer than before so now it was like room water. So obviously mum didn’t go in cause she hates cold water so in the end I asked the front desk if I could get a partial refund as we didn’t get a chance to got