I stayed in a expensive room. The balcony door was stuck and I could bare opened it, every time we took showers the water got out of the bathroom creating a huge puddle right outside of the bathroom creating a pretty bad falling hazard, somebody could’ve fall and break a bone easily, huge ants in the bathroom, bugs all over our nightstands and bed, the mirror hanging from the wall was almost falling, I asked the front desk to send somebody to connect the tv to internet so we could hook up our phones and watch Netflix, guess what they did not send somebody, I complained about this and asked them to move me to a different room but they never helped me. I’m a gold member in hotels.com and did not get Even a late check out courtesy. People were lovely but the place did not worth the money.