We booked this hotel because of the indoor pool. The second we walked in, we were told the pool was closed for renovations along with the fitness center. This put a damper on the whole trip.
Pamela
Pamela,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 6 日
Highly do not recommend
When I first arrived we couldn’t check in because internet was down. Clerk told me to go down the street to Red Roof Inn. I informed him that I had already paid for three nights here and had no intention on paying again somewhere else. He then said I could probably get a refund if I came back in the morning. I offered to show my receipt and confirmation. He declined. I asked him to call a manager. He said he called and the manager said that there was nothing they could do. After a while another employee came and said he could check us in on his phone. We finally got in right before midnight! The room was ok. Housekeeping never came during our stay. Trash running over in the room. I had to ask a housekeeper on the hall for toilet paper and towels. The air conditioner in the room would not keep the room cool. I definitely do not recommend. Would not book again
Regina
Regina,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
Great Staff
The staff was really nice and helpful. The bed sheets was not clean and dirty. The staff was kind enough to give us new sheets. The staff was very patient and did the best they could to help.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 19 日
Stephen
Stephen,11 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Taneirricka
Taneirricka,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Paul
Paul,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
It was a wonderful stay. Everyone was so helpful & friendly. We will stay here again next time we visit. The location was great
Sharon
Sharon,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
Our bathroom light and fan didn’t work well. The room itself was fine
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Nancy
Nancy,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
kevin
kevin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Jemina
Jemina,1 晚旅行
Travelocity 真實旅客評語
4/10 一般般
2025 年 5 月 16 日
Pool area was closed which is why I booked here for 3 nights. Didn't even stay 2 full nights. Want a refund for third night
Christopher
Christopher,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
I had to leave a tip for housekeeping!
My room was amazing and the environment was pleasant.
James
James,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 13 日
That night was our first night out in nearly 2 years. We chose your Wingate by Wyndham to celebrate because it's listed as a 3 star hotel. I deeply regret that decision. After our phone in the room didn't work I went downstairs to ask for the pillows I needed. He didn't react as if that was something that you fix here but told me he would get me the pillows. I went back up to shower before we went out and the towels were dirty. There was also hair in the shower and the and the sink. The dresser has a drawer that we had to wedge closed because it just kept opening up on its own while we were trying to get ready to leave and I didn't want to get clipped by it. This entire room is damp and has an odor. The bed linen feels damp also. And all of that was bad enough but then we met the little insects that have apparently booked our room as well and are staying with us. This room is not priced reflecting the roaches. The carpet is sticky, maybe because of the extreme humidity in there. This is outrageous, I would never have paid what I did for this room if I had known what I was getting into. I feel like I've been tricked and I truly did not expect that from the Wyndham brand. This is highly unacceptable.
I can be reached at the email below to resolve this situation. I have photos of everything.
The Wyndham brand has told me that I will need to contact Expedia regarding a refund. Please contact me as soon as possible regarding this.
Sincerely,
Melissa Parker
fearliss85@gmail.com
Melissa
Melissa,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Rebecca
Rebecca,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
Repeat Customer
I stay at this Wingate when I have a procedure at Ochsners, right next door. Staff is pleasant and helpful.
Leany
Leany,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 1 日
Very nice place to stay
Peggy
Peggy,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Charles
Charles,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
The pool was out of commission alongwith the bar but everything thing else was outstanding.