Call hotel to make me resernation whenever they disclose at the pool was unavailable.Even when you check in there's no signs that say the pool is not working.
Lisa
Lisa,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月16日
Nice stay
Check in was easy, since I booked the hotel room through Hotels.com. The room was clean except the bathroom floor. It was waxy and our shoes slipped. I cleaned the floor myself with soap and water and that helped. We had ask the front desk to ask housekeeping for anything extra, like clean towels, extra kleenex and trash bags. Since Covid, I guess that is the way now.
Breakfast was decent. It's nice it came with our hotel price. Staff was very nice and helpful. Our stay was quiet and the area was secluded enough for that reason. There are a lot of restaurants around.
We would stay again if we ever came back.
Judy
Judy,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月10日
Stephen
Stephen,5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月10日
Terrible hotel. Customer service is bad, purposely refused to assist with reservation changes. Keys frequently don’t work, and the staff has no interest in assisting. Hotel rooms are old and gross. Avoid this hotel!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Quinton
Quinton,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
Disappointed
swimming pool and hot tub were closed wrap. The bar had very little food on it no fruit no biscuits.
Stephanie
Stephanie,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月17日
Clean, but that’s all…
Terrible smoke smell in our non-smoking room. I could tell something had been sprayed to try to cover the smell. But, it bothered me all night. Also, no water pressure in the morning for showers. I couldn’t wash the products out of my hair at all. The facility and room were clean, but that’s it. Very disappointed.
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Evelyn
Evelyn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Brittany
Brittany,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Brittany
Brittany,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Latoya
Latoya,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Jamichael
Jamichael,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月26日
Disappointed
The bed was firm and the hot tub was cold.
Dacia
Dacia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月19日
Was locked out room for hours and staff had no urgency about fixing the issue. We missed parts of our vacation because of this.
Jessica Jones
Jessica Jones,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年11月19日
The property was alright, we was locked out one of our rooms for over 3 hours. That made us miss some of our vacation experiences. Our car keys, and clothing were locked in the room so could get food, wash nor change. They had no urgency about fixing the door neither. I wouldn't book hear again just because of that experience. But, as for everything else was fine.
Jessica Jones
Jessica Jones,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Cabrina
Cabrina,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
First of all, i called ahead of time to see if i could check in 2 hours early because i had to be dressed to go somewhere. I get there and she says that no rooms were available until 3. I explained that i called a few hours ago and I was told that i could check in early. So she gave me handicapped room on the 3rd floor. As soon as i stepped out of the elevator, an overwhelmed mildew/mold smell was everywhere. Got to the room, same smell. The bed was the hardest bed I have ever slept in in my 53 years. $156 for this King room. I've sleep better in bed at a hotel that was half this price. Needless to say, we didn't get any sleep and i will never stay at this hotel again.
Sheri
Sheri,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年11月14日
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Jordan
Jordan,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月4日
The fridge did not work and we were not given the option to move. So we lost around $30 in food because we didn't have a fridge. There were no towels available for the pool area and when I asked what we were suppose to do they office staff just shrugged her shoulders. There was a water hose in the pool which was a contamination. The entrance smelled like cigarette smoke and austy odor this continued all the way upstairs to our room
I had to spray body spray in our room so we could handle the scent. The coffee that was served was barely warm the cereal on the breakfast bar was never restocked. They kept running out on feat for n the bar.
Paula
Paula,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Location
Cosmo
Cosmo,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年11月1日
Adequate for one night but not great.
We stayed for one night while in town for a concert. The hotel was ok. The fitness room was abysmal. It was directly next to the heated indoor pool and was hot and humid inside. All of the machines (one treadmill, one reclining bike, one elliptical) were broken or in disrepair. The treadmill would run when no one stood on it but the belt was warped and stopped immediately upon trying to use it. The hotel amenities could have been better as well, but the bed was fine for one night. The staff seemed to either not know how to answer questions, or didn’t seem to care much. It’s possible it was due to the abnormally high number of people that weekend, but I would not stay there again.