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Swiss-Belhotel Harbour Bay

3.5 star property
Bayfront hotel with 2 restaurants, near Harbour Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Junior Suite, 1 King Bed | View from room
Restaurant
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Lobby
Close to Harbour Bay Ferry Terminal and Nagoya Hill Mall, Swiss-Belhotel Harbour Bay offers a serene oasis with a poolside bar, coffee shop, and spa. Unwind in the garden or lounge by the outdoor pool with sun loungers. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Connecting rooms available
  • Airport transfer
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, blackout drapes

Deluxe King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Separate sitting area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
  • 634 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Separate sitting area
Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
  • 1173 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Hair dryer
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 1 King Bed

Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Deluxe Room 2 Single Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 2 Single Bed

Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, blackout drapes

Junior Suite Non smoking

Air conditioning
Connecting rooms available
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Presidential Suite Non smoking

Minibar, in-room safe, desk, blackout drapes

Presidential Suite Non smoking

Separate dining area
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
  • Sleeps 2

View all photos for Grand Deluxe Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room Non Smoking

8.0 out of 10
Very good
(1 review)
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 2

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8.8 out of 10, Excellent, 141 reviews
$80 nightly
The price is $89
Dec 8 - Dec 9
Total with taxes and fees
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About the neighborhood

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 18 min walk - 1.6 km
  • BCS Mall - 3 min drive - 3.4 km
  • Grand Batam Mall - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
  • Singapore Changi Airport (SIN) - 13.9 miles/22.3 km
  • Seletar Airport (XSP) - 20.6 miles/33.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Morning Bakery - ‬5 min walk
  • ‪Paradise Garden Restaurant - ‬6 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪M One Club & Entertainment - ‬7 min walk
  • ‪High Passion Bar - ‬7 min walk

About this property

Swiss-Belhotel Harbour Bay

When you stay at Swiss-Belhotel Harbour Bay, you'll be just a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Onsite carport
    • Free offsite parking within 164 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar near toilet
  • Phone accessibility kit

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

Is there a pool at Swiss-Belhotel Harbour Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Swiss-Belhotel Harbour Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Swiss-Belhotel Harbour Bay?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Swiss-Belhotel Harbour Bay?

Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.

What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Swiss-Belhotel Harbour Bay and nearby?

Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Swiss-Belhotel Harbour Bay?

Yes, there are 2 onsite restaurants.

What's the area around Swiss-Belhotel Harbour Bay like?

Swiss-Belhotel Harbour Bay is located a short 10-minute walk from Harbour Bay Ferry Terminal.

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Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Cleanliness
Ferry terminal

What guests liked

  • Breakfast offered a large selection of food options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

2 night stay

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.
Mark, 2-night trip

10/10 Exceptional

Always a good stay at Swissbel harbour bay
Damien, 3-night trip

8/10 Very good

Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
Christian, 2-night trip

8/10 Very good

walking distance near to ferry terminal
ang, 1-night trip

10/10 Exceptional

Great service and staff. Clean location, close to ferry terminal
Damien, 1-night trip

10/10 Exceptional

Great place near the ferry terminal.

10/10 Exceptional

Best hôtel in Batam by far! Excellent service and clean !
Pierre-Luc, 8-night trip

10/10 Exceptional

Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
Wee Peng, 1-night trip

10/10 Exceptional

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
SING SHI, 2-night trip

8/10 Very good

Clean and big. Staff are friendly and polite.
JANE ENGPING, 3-night trip

10/10 Exceptional

Very near to the ferry terminal
Mohd, 1-night trip

8/10 Very good

good location, convenient. nearby harbor bay terminal. breakfast is good.
Ee Chieng, 1-night trip

10/10 Exceptional

Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Zuri, 1-night trip

10/10 Exceptional

best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Ee Chieng, 1-night trip

10/10 Exceptional

Stayed for 3 nights , requested non-smoking floor . Although we didn’t get a room with a good views, our room was comfortable enough .
NOLITA, 1-night trip

8/10 Very good

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.
????, 2-night trip

2/10 Poor

The first time check in was terrible. The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait. He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready. Then hot tub water was not even hot. There was no benefit for customer even to take president suite. No late check out or any complementary gifts during my stay. Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english. Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.
Mohd Suraimi, 2-night trip

4/10 Fair

Hotel is old and room aircon is not cool at all. Room temperature only 26 to 28 degrees even you set to 5 degrees C.
Ng, 2-night trip

10/10 Exceptional

Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!
Farah, 2-night trip

8/10 Very good

ホテル自体はいいが、周辺は…

港から近く、周辺にレストランやコンビニなどがあり便利です。マリオットホテル横の海岸沿いにあるレストラン街もきれいです。スイスベルホテルもきれいで、朝食は充実しています。 ただ、この周辺のエリアから外に出ると、下水道のふたがないところが多く、非常に危険です。それほど見るべきものもないので、ホテルから港周辺でのんびりするのがいいでしょうか。観光地としてはおすすめしません。
Kazuhiro, 2-night trip

10/10 Exceptional

Great hotel
Matt., 2-night trip

10/10 Exceptional

Fantastic Service

Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking. This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.
Lee, 1-night trip

10/10 Exceptional

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!
Yong Ann, 2-night trip

10/10 Exceptional

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!
Natalie, 2-night trip

10/10 Exceptional

Excellent Service

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Teo, 2-night trip