CHECK IN ABOUT 8.30PM, ALL SHOP CLOSED, EVEN HOTEL COFFEE HOUSE ALSO CLOSED MENTIONED NO FOODS, ANNOT CONNECT TO WIFI, TRIED TO ORDER FOODS AND AFTER WAITING FOR 30MIN FROM 10.45PM, IT MENTIONED RESTURANT ALSO CLOSED
Irene
1 晚旅行
10/10
Mohamad Yusof
2 晚旅行
6/10
Shahfuddin
1 晚家庭旅遊
10/10
NORHIDAYU
1 晚好友同遊
6/10
The Waterpark is nice but we have to pay different charges for it. It will be nice if there is a special package including the entry to the water park together with the resort stay.
We encounter a very late check in due to insufficient staff for the housekeeping. Resort should be able to anticipate a high volume of patron due the relax on the MCO by providing a better service. We were given a later time for check out for to compensate but it somehow because my family were very tired (due to the travelling) upon arrival, we were very dissapointed. Hope the condition is improving in the future.
Shafnah
1 晚家庭旅遊
2/10
norzalina
1 晚家庭旅遊
4/10
Yahya
2 晚旅行
2/10
this is my third time stay bayou lagoon resort. i feel very bad this time, first is room cleaning. totally dirty and the smelly. the furniture like sofa almost broken and the water heated didn't function . we had booked 3 bedroom suite 2 units. the facilitys of outdoor theme park already too old , needs to repair and tile in the swimming pool broken. we totally 8 children all got hurt and bleeding after playing. i think i will not go here anymore after this trip.
Tan
1 晚家庭旅遊
8/10
Penginapan Sgt selesa. Sesuai utk keluarga.
Parking kereta mmg payah, Jauh ke belakang.
Ada masalah klu call operator tk pernah angkat. Komplen di Lobi cpt staff sampai.
Sarapan pg ok, tmpt pn selesa.
Salah 1 sbb kami ke B.Lagoon ada 9D, tp Rupanya 9D rosak. Rugi beli kupon.
Staff Sana kebanyakan mesra pelanggan.
真實旅客
1 晚家庭旅遊
2/10
Is a very bad experience with run down facility, dirty and poor service. Not recommended and not worth for money. Wifi is very weak and cannot get connect most of the time. Sound proof is very bad and noise in the night that cannot sleep.
Josephine
2 晚家庭旅遊
8/10
Just ok la
Remy
1 晚家庭旅遊
6/10
need more upgrading
Eyamira
2 晚好友同遊
8/10
overall good experience.
Fateem
1 晚家庭旅遊
8/10
faraliza
1 晚家庭旅遊
6/10
Supardi
2 晚家庭旅遊
10/10
Good place for family with kids. Especially for those who like happening place..so crowded but exciting..