1)Water leakage problem of air conditioner: it could not be fixed by the technician, & they asked us to stay at room until next morning to fix it, initially they refused to change another room, after our strong request finally they change us another room. (the room should be checked in good condition before hand over to clients.)
2)The Shampoo & Bathing liquid were of poor qualities, no conditioner provided.
3)Other facilities were good, eg air conitioner was powerful, bed was comfortable, room was clean.
4)Frontier service were generally good, eg they ordered taxi for us, they provided us extra pillows.
5)The hotel location was good, convenient to Seoul station, Myetongdong, Namdaemun.