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Hotel Tonchala

3.0 star property
Hotel with outdoor pool, near Ventura Plaza Commercial Center

Choose dates to view prices

Photo gallery for Hotel Tonchala

Front of property
Interior entrance
Restaurant
Presidential Studio Suite | Premium bedding, down comforters, minibar, in-room safe
City view from property
Near the Banco de la Republica Cultural Area, Hotel Tonchala offers a vibrant retreat. Soak up the sun at either of its two pools or stay productive in the business center and meeting rooms. With continental breakfast, a poolside bar, and dry cleaning services available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Free breakfast
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Children's pool
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Daily housekeeping
$65 nightly
The total price is $65
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Designer toiletries
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 Double Bed

Designer toiletries, hair dryer, bidet, towels

Executive Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Designer toiletries
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Family Quadruple Room, 2 Double Beds

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Studio Suite

Presidential Studio Suite | Premium bedding, down comforters, minibar, in-room safe

Presidential Studio Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Down duvet
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Executive

Premium bedding, down comforters, minibar, in-room safe

Double Room Executive

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Double Room Superior With Street View

Premium bedding, down comforters, minibar, in-room safe

Double Room Superior With Street View

  • 452 sq ft
  • Sleeps 2

View all photos for Double Room Superior With Street View

Premium bedding, down comforters, minibar, in-room safe

Double Room Superior With Street View

  • 452 sq ft
  • Sleeps 2

View all photos for Room Executive With Street View

Premium bedding, down comforters, minibar, in-room safe

Room Executive With Street View

  • 290 sq ft
  • Sleeps 4

View all photos for Double Room Executive With Street View

Premium bedding, down comforters, minibar, in-room safe

Double Room Executive With Street View

  • 290 sq ft
  • Sleeps 2

View all photos for Single Room Executive

Premium bedding, down comforters, minibar, in-room safe

Single Room Executive

  • 290 sq ft
  • Sleeps 1

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About the neighborhood

Map
Av. 0 Calle 10 Esquina, San José de Cúcuta, Norte de Santander, 780

What's nearby

  • Ventura Plaza Commercial Center - 2 min walk - 0.2 km
  • Banco de la Republica Cultural Area - 5 min walk - 0.4 km
  • Colon Park - 6 min walk - 0.6 km
  • Gobernación Norte de Santander - 11 min walk - 0.9 km
  • General Santander Stadium - 11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 5 min drive

Restaurants

  • ‪Toffee - ‬4 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Frisby - ‬4 min walk
  • ‪Kokoriko - ‬3 min walk
  • ‪Las Guacas - ‬7 min walk

About this property

Hotel Tonchala

When visiting San José de Cúcuta, Hotel Tonchala is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar.

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Poolside bar
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • Rollaway beds are available for COP 69998.0 per day
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:30 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.

Also known as

Hotel Tonchala
Hotel Tonchala Cucuta
Tonchala
Tonchala Cucuta
Hotel Tonchala San José de Cúcuta
Tonchala San José de Cúcuta
Hotel Hotel Tonchala San José de Cúcuta
San José de Cúcuta Hotel Tonchala Hotel
Tonchala
Hotel Hotel Tonchala
Tonchala San Jose De Cucuta
Hotel Tonchala Hotel
Hotel Tonchala San José de Cúcuta
Hotel Tonchala Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Tonchala offer free cancellation for a full refund?

Yes, Hotel Tonchala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Tonchala?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 7:30 PM.

Are pets allowed at Hotel Tonchala?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Tonchala?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Tonchala?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.

What is there to do at Hotel Tonchala and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby outdoor pool.

Are there restaurants at or near Hotel Tonchala?

Yes, there's an onsite restaurant.

What's the area around Hotel Tonchala like?

Hotel Tonchala is a short 5-minute drive from Cucuta (CUC-Camilo Daza Intl.) and 3 minutes' walk from Ventura Plaza Commercial Center.

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Hotel Tonchala Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good hotel and amenities
Jennifer, 1-night trip

10/10 Exceptional

Es excelente todo.!
Lilibeth, 2-night trip

10/10 Exceptional

Easy to travel with the assistance of Andres and Iban 🙂
Aliva, 3-night trip

8/10 Very good

Por el precio esta un hotel muy atractivo.
Robert, 2-night trip

10/10 Exceptional

Best swimming pool around
'wil, 2-night trip

10/10 Exceptional

Huge building very spacious
manuel, 1-night trip

10/10 Exceptional

me gustó
Danile, 1-night trip

10/10 Exceptional

Exceent
CORINA, 1-night trip

10/10 Exceptional

Awesome place, good customer service
Alvaro, 7-night trip

10/10 Exceptional

Excelente hotel la limpieza de las habitaciones genial..!!!
Lilibeth, 2-night trip

10/10 Exceptional

Good
Jairo, 1-night trip

10/10 Exceptional

It was a great stay

It was a great stay. Highly recommend!!
Claudia Lorena, 14-night trip

10/10 Exceptional

Bien
Javier Quintero, 1-night trip

10/10 Exceptional

Exclent building and dsfe
Henry, 2-night trip

2/10 Poor

Las habitaciones muy viejas
yecny, 1-night trip

10/10 Exceptional

Quiet an clenless
juan, 2-night trip

10/10 Exceptional

La piscina no estaba en funcion
Zarabhit Valentina, 4-night trip

8/10 Very good

Didn’t like bathroom.
Fermin, 1-night trip

4/10 Fair

I paid for a king bed room and the staff put me in a room of a small bed. I had to wait to talk to another staff member on the night so he could change my room. The first staff was negative and dint want to help me.
Joycel, 3-night trip

2/10 Poor

EL HOTEL NO ESTA SUSCRITO A HOTELS.COM

Al llegar al hotel y hacer el check-in me informaron que NO tenia reservación, porque el hotel no esta suscrito a hotels.com. Me comunique por correo a servicio de atención al cliente de hotels.com y me informaron que fue por un problema de sobre vendido, la verdad es que no entiendo lo que ocurrió porque el hotel me ofreció una habitación y de echo me aloje allí 1 noche. No recomiendo este hotel muy viejo y en malas condiciones. Espero que hotels.com me de una explicación de lo ocurrido.

10/10 Exceptional

Gregbenny, 3-night trip

10/10 Exceptional

Lorena, 1-night trip

10/10 Exceptional

Exfe
Javier Quintero, 1-night trip

8/10 Very good

Buena

El hotel tiene una muy buena ubicación, el servicio es muy buenola piscina super linda y limpia, aspectos a mejorar un poco es el desayuno que no es tan variado es decir no hay mucha fruta por escoger, de resto estuvo muy buena nuestra estadia.
Andrea, 2-night trip

10/10 Exceptional

juan, 2-night trip