The rooms are in bad condition and things need to be patched up and cleaned up. The hotel has no mini bar,no room service nor food available.
Our phone in the room did not work either.
Jasmina
Jasmina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Not great for the money
The rooms are very small for a king bedroom, the photos of the king room on the website were not the same as what we had, our room was much older not updated at all as it stated in the description. They don’t provide glass cups only plastic, for $375 a night, I expected nicer.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Girls trip-not impressed
I bring my mom and sister to Chicago every year for a girls trip, and this year I picked the Godfrey as it got a good review on Condé Nast’s readers choice awards. We were very underwhelmed with the service and the room. I picked a suite so that we would have room for the 3 of us to sleep. Maintenance of the room was not to the standards I would expect for a high end hotel. Carpet was worn and the room with the couch in it had inadequate lighting. There was no bedding provided for the pull out couch, no ice bucket in the room, and only enough coffee and cups for two people. I was also not impressed that they offered powdered creamer in the room instead of coffee mate creamers. Service staff was helpful when we asked for help but did not go out of their way to help or even acknowledge us. It may seem like I am nitpicking, but these are the details that distinguish a great hotel from one that just does the bare minimum. Hopefully they can get their act together.
Anne
Anne,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月26日
Dwight
Dwight,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Stacy
Stacy,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Great atmosphere would recommend.
karmen
karmen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Desk staff was amazing, we were able to check in early, giving us the opportunity to get our day started without carrying our bags. Brunch reservation on the rooftop was a good experience and the food was great. Late check out helped us to not have to worry about checking our bags and we could freshen up prior to catching our train home. Great stay!
Tina
Tina,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Great Hotel
Great hotel. Great rooms that are clean and the bed and bedding are very comfortable.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
DONGWOOG
DONGWOOG,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
CHI 2024
TU elevators were not Operating up to par and the waits were extremely long. We also
Never given an upgrade option. Otherwise we enjoy the location and stay.
George
George,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Spencer
Spencer,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月12日
Johnny
Johnny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Deron
Deron,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Maintenance Issues
Only one working elevator, had to wait in line. Next morning, no elevators were working, only the service elevator.
KATHERINE
KATHERINE,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Decent stay. Rooftop and food A+
Our room 717 was so uncomfortably hot we couldn’t sleep. Mind you we didn’t ask for service we just dealt with it so they maybe could have done something. Thermostat was all the way down to 65 and fan on high and we slept with cold towels on us and still couldn’t sleep. This room had drywall mud in the bathroom but overall the room was clean. The rooftop is amazing and food was excellent. Could have sworn the site mentioned a hot tub and when we got there there was not one.