It is a good place for budget travellers. The environment is clean and tidy. The staff is friendly.
Tsui Fan
Tsui Fan,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2019年4月27日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Katie
Katie,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
Would avoid next time
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Very friendly and supportive stafff
Heidi
Heidi,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Nicht buchen
Wir ließen uns leiten von dem Eindruck der Silverfern Lodge in Rotorua, der sehr positiv war. Leider ein Irrtum.Das Zimmer war ok, ansonsten mehr Backpackerniveau. In der Gemeinschaftsküche gruselte es uns. Die Kühlschränke total versifft!!! Eckelerregend. Nie wieder! Kein Zimmerservice , Handtücher mussten erst angefordert werden.
Hans-Juergen
Hans-Juergen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Nice room, very clean. Didn't get the room I booked but it was only for one night. No personal service.
Sisko
Sisko,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Local Friendly & Clean :)
Stayed 6 nights solo, the hotel staff were great. Very friendly and helpful. My room 210 had its own balcony which I could see the lake from. Only a 10 minute walk into town, local museum etc. Unfortunately the fridge was not working properly but I'm sure easily fixed. The QS bed was comfortable and quiet later at night so slept well also. I'd stay here again for sure.
Adrianne
Adrianne,6 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月26日
NO HOT WATER!
Worst place I have ever stayed in!
The hotel is dirty. The staff are very rude! THERE IS NO HOT WATER!
The "king bed" is 2 single mattresses pushed together badly.
The room is NOT lake facing!
Completely misleading! DO NOT BOOK HERE!
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Easy access
simon
simon,1 晚商務旅行
Wotif 真實旅客評語
4/10 一般般
2024年10月8日
Rooms need better cleaning- mould in shower vent in the ceiling, sink was blocked, better cleaning in rooms required. Outside gardens and rubbish need attending to.
Angela
Angela,1 晚旅行
Wotif 真實旅客評語
8/10 非常好
2024年9月29日
Location was very convenient. Easy to get around to find good and drinks.
Ali
Ali,1 晚浪漫之旅
Wotif 真實旅客評語
10/10 好極了
2024年9月17日
Zachary
Zachary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月11日
It seemed like the small fridge in the room was broken, and the shower drainage didn't work well. Other than that, everything was nice and was friendly.
Junghwan
Junghwan,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月2日
Would definitely stay again. Goid location and really appreciated the comfortable bed and later check-in arrangements. Thanks.
Suzanne
Suzanne,1 晚旅行
Wotif 真實旅客評語
8/10 非常好
2024年8月28日
Central to everything and great for a good walk.
Anne
Anne,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月25日
Disappointed...
The property was ok, the service was fine when we checked in but the communication was terrible... rang reception twice to have our bin emptied.... no one came. Also rang to ask for another blanket and we waited 20 minutes only for housekeeping to bring a sheet.... The "Extra Large double bed" is INDEED NOT. Its 2 sing beds pushed together... there is only 1 thin duvet inner (which has no cover) and about 4 sheets on the bed.
Would not stay again.
Logan
Logan,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月20日
Great location
Josh
Josh,4 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月19日
Had what u needed in room
Steve
Steve,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月15日
Property wasn't what we expected from web, was more of a backpackers , shared bathroom-toilets ,kitchen. But room although no aircon was adequate.
Brian
Brian,2 晚家庭旅遊
Wotif 真實旅客評語
4/10 一般般
2024年8月8日
This place used to be really good but now it's gone downhill for sure! Wouldn't take much to fix up,
- Staff need to be more present, had a family next to me with their kids up and down the hallway knocking on doors till 2am.
- Paid for delux room x2 nights never got any new linen or room clean, and the bathroom still had hair in it.
- Kitchen appliances are terrible none of the ovens work and the one that semi works is disgustingly dirty you'll smoke out the whole 2nd floor if you turn it on.
- The ONLY thing this place has going for it is location.
Really sucks because I've been here before and it was really good but I don't know if it had new owners oe what but it's shocking now! And I won't be back there again
Heaven
Heaven,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月7日
The pull out couch was not comfortable and it was not sorted out with bedding after I reminded them that it needed to be done. The community kitchen needs a revamp.
Michael
Michael,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月2日
4 person room we stayed in wasn't vacuumed, mattress old. Very run down room, bathroom stand broken, toilet leaking as well as kitchenette sink leaked into the cupboard and onto carpet. After showing the manager he only said it can be fixed next day..no apology or offer to dry or clean it.
Cooking food smells also waft into your room from the main shared kitchen..a rangehood would probably help. Very sad as it's more affordable option for families but it could be so much better..