The room is very big, with two big double beds and a balcony. The fan is a bit noisy if you have it on during sleep. On the first day we checked in, I found a blood stain on the toilet, that was a bit yucky. But the hotel service is really good. The staff there packed us breakfast for our sunrise tour and the breakfast tasted good and was more than enough. In general, I would recommend this hotel to my friends.
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2019年5月27日
when i go in the room, i have many mosquito, and whole night can sleep, because of the mosquito.
the location is very far for restaurant.
and wifi is too slow.
But the staff was very helpful.
Sze Nga
Sze Nga,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2018年7月3日
Great
It was lovely. Room was huge. As a diabetic and vegan they went out of their way to cook vegan meals for me. Hi to Mr ear.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2018年3月7日
great hotel
hotel and staff friendly and helpful rooms fantastic
Gavin
Gavin,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2018年2月17日
Hotel improvements considerations
I believe the kindness courtesy and responsive attitude of the staff stopped me from giving this hotel a lower review. I believe this review is for the owner of this establishment in taking on board my observations and making improvements, in providing his/her future customers with an improved experience. Please see below under improvements.
Al
Al,6 晚旅行
Expedia 真實旅客評語
4/10 一般般
2018年1月16日
Definitely not 4 Stars
Very tired hotel with a lot of issues that make it closer to a 2 star hotel. Some staff were helpful and lovely. Rooms were cleaned well but noisy.
Annoying that the images in the website are not what you get!!
真實旅客
5 晚旅行
Wotif 真實旅客評語
6/10 不錯哦
2018年1月3日
Ok... I guess.
The hotel had a few positives: price, friendly staff, and close general proximity to the town and ticket booth. The hotel employs it's own fleet of tuk tuk drivers so finding a ride is easy (although perhaps not as cheap as it otherwise should be). The pool is nice enough and good for a post-temple trip swim. The internet is fast and reliable.
There are also unfortunately some negatives: the rooms are in dire need of a makeover. Our shower leaked, there was visible mold stains in the bathrooms. We ordered dinner one night at the service was awful. They were out of a lot and the stuff we did order took forever. The staff tried hard to sell their services - van trips, etc. that weren't always in the best interest of our group. They played bass-heavy music at the pool really loud during the day so it shook our room...even if the only people at the pool was the staff! The first night, they hosted a small company party at the pool (which is just outside the rooms) until midnight where the music and attendees were loud. They don't have real coffee available (only instant) at breakfast or during the day.
This place wasn't bad if you're looking for a cheap room in Siem Reap with friendly staff. Unfortunately, they didn't offer much else.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2017年3月26日
6 night stay
March stay
Negatives:
Charged for airport transfer despite being told that was included
Some reception staff had little interest in service and were always looking for opportunities to sell services, to the point of being quite awkward and persistent at times
Top floor of the hotel resembles a building site if you ever wonder up there
In heat its quite a walk into more central town locations for dinner/lunch/shopping etc
Positives:
Large rooms, well maintained
Quite location aside from some wildlife noises
Staff other than some reception staff (above) are friendly and helpful
Pleasant pool area to sit out at
English TV channels including movies
真實旅客
Expedia 真實旅客評語
4/10 一般般
2017年3月6日
Hotel à éviter
Une region de Siem Reap magnifique avec une Beaute des temples à couper le souffle mais mauvais choix de l hôtel qui n'a Ni le ramage Ni le langage d'y laisser ses bagages
Philippe
Hotels.com 真實旅客評語
6/10 不錯哦
2017年3月4日
Hotel located in a alley
We stayed in this hotel for 5 nights. Hotel is located in a alley instead of the main street. The alley is lack of street lights so it is a bit dangerous to walk through at night. There is a tuk tuk stand by at the hotel to take us to the pub street/old market for $3 USD. The hotel facilities and decorations are a bit old but still acceptable. Our room has a balcony but there was water and plants in front of the balcony that attracts a lot of mosquito and other insects. The bed is quite comfortable and clean. There are 3 or 4 electric sockets in the room and bathroom for us to use. There was some dirt in the bath tub so we did not use it. We used the shower but there was a dead insect in the shower one time. The water quality is not good, yellowish colour. The hotel room looks a lot older than the pictures on the website. The breakfast is free and the same everyday, includes western and cambodia styles.
Overall, I was a bit disappointed with standard of this hotel as it was quite different from what it was described on the website. However, it is still a good option with the worth of the price.
Helt igennem et dårligt hotel. Passer slet ikke på beskrivelsen og billederne er meget gamle.
Stort set ingen rengøring og der er beskidt alle steder. Det har 4 stjerner men burde kun have 1.
Thomas
Hotels.com 真實旅客評語
2/10 不太好
2016年12月20日
Hotel below minimum expectations
Hotel quite badly maintained. Dirty pool n room, especially toilet. Once a day room turnover only changed towel n tidy bed, room wasn't cleaned. When we checked in, no staff helped with our luggages to second floor without lift, even though we have children to manage. Check in staff not friendly. Overall, disappointed with the hotel with the price we paid. Given a choice, we would cancel and move to another hotel.
Vince
Expedia 真實旅客評語
10/10 好極了
2016年8月19日
Quiet location
The hotel is about a 10-15 minute tuk tuk ride from Pub Street and the old/market. It is off a busy active street with a large wet market. The location is very quiet and a very nice property. The staff were very friendly and did every thing to make our stay enjoyable. The free breakfasts was very good and the restaurant service very good western and Khmer food. We were a family of 5 staying in family suite. Two a joining rooms with a king in one and King and single in the other. Room and washroom was very clean and each room had a fridge. We had a very good stay!
Dan
Expedia 真實旅客評語
8/10 非常好
2016年8月11日
조식이 정말 맛있었어요. 그런데 시내에서 너무 떨어져 있어서 그게 좀 불편하더라구요.
조식이 정말 맛있었어요. 그런데 시내에서 너무 떨어져 있어서 그게 좀 불편하더라구요.
호텔이 전반적으로 깨끗하기는 한데 좀 낡았어요.
ccc
Expedia 真實旅客評語
8/10 非常好
2016年3月29日
Hübsches Hotel mit Pool
Wir waren 3 Nächte im Angkor Heritage Boutique und es hat uns sehr gut gefallen. Das Zimmer sehr schön und auch sauber. das Frühstück war toll. Frische Früchte und Salat und seine Suppe konnte man sich selbst zusammenstellen.
真實旅客
Expedia 真實旅客評語
8/10 非常好
2016年3月10日
nos buscaron en el aeropuerto y al irnos nos llevaron
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2016年1月10日
Hotell med service.
Hotellet ligger i et rolig område som en grønn oase. Vi ble tatt vel i vare av et personal som var utrolig service innstilte og gjorde vårt opphold så behagelig som mulig. Rommene var store og luftige. Alle rom har balkonger som er utstyrt med noen kjempegode kurvstoler. Frokosten var helt OK med egen "omelettkokk". Vi spiste flere måltider i hotellets resturant og maten smakte oss fortreffelig.
Elin
Expedia 真實旅客評語
10/10 好極了
2016年1月6日
Excelente hotel
Muy buen hotel, muy limpio y comodo.
Francisco
Hotels.com 真實旅客評語
8/10 非常好
2015年12月28日
A lovely stay in Siem Reap
We stayed at the Angkor Hertiage Hotel during our stay in Siem Reap. We had a pleasant stay, the rooms were very spacious and breakfast was fine, the highlight for us was the pool which was always empty so we had to ourselves. The staff were quite pushy with making us book trips / extras from us. We had room service and the guy who delivered our food didn't leave the room until I said I would think about it, whilst leaving our food to go a bit cold. Overall I would stay here again if I would visit the Angkor Wat again, tuk tuk driver Mr Dan was great driver who took us everywhere we needed to go.
Mai
Hotels.com 真實旅客評語
8/10 非常好
2015年12月5日
Tropical forest tucked away.
Very spacious rooms.good view from the balconies.Nice pool. Flora and fauna complements the holiday mood
Breakfast so so...needs to improve.
Rooms and bathrooms super clean and comfy.
Super place to hang out with family and friends.
Manbir
Expedia 真實旅客評語
8/10 非常好
2015年8月4日
Bon rapport qualité/prix
Un stop de 4 nuits pour visiter les temples. L'hôtel est un peu éloigné du centre mais un tuk tuk est gratuit une fois dans la journée pour un aller (à bien choisir).Le bâtiment n'est pas forcément très beau mais les chambres sont grandes et jolies. La piscine semble plus grande en photo et manque d'entretien. Le petit déjeuner est très correct et le personnel aux petits soins.
JULIEN
Hotels.com 真實旅客評語
10/10 好極了
2015年7月27日
Very nice hotel, although a bit far from the city center.