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Atlantic Lux Hotel

4.0 star property
Pet-friendly hotel with casino, connected to the convention center, near Bocagrande Beach

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Photo gallery for Atlantic Lux Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
1 bedroom, in-room safe, individually decorated, individually furnished
Terrace/patio
Reception
Front of property
Atlantic Lux Hotel offers a vibrant escape in Cartagena's heart, where you can try your luck at the casino or unwind on the sun-kissed terrace. Savor English breakfast, take a dip in one of two pools, and indulge in evening entertainment with helpful staff on hand.

Reviews

7.6 out of 10
Good

Popular amenities

  • Casino
  • Airport transfer
  • Bar
  • Pet friendly
  • Free breakfast
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool
  • Sauna
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Television
  • Terrace
The current price is NT$2,525
NT$2,525 total
Sep 30 - Oct 1

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

7.8 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, individually decorated, individually furnished

Suite Junior with Street View

  • 25 sq m
  • Sleeps 4

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The price is NT$2,687
NT$2,687 total
Oct 12 - Oct 13
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About the neighborhood

Map
Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 3 min walk - 0.3 km
  • Castillo Grande Beach - 15 min walk - 1.3 km
  • Clock Tower - 4 min drive - 2.4 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.7 km
  • San Felipe de Barajas Castle - 6 min drive - 3.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Hotel Capilla del Mar - ‬1 min walk
  • ‪Restaurante Arabe Internacional - ‬3 min walk
  • ‪Le Sorelle Pizzeria - ‬2 min walk
  • ‪San Marino Restaurante & Sport Bar - ‬2 min walk

About this property

Atlantic Lux Hotel

Located just 4.9 mi (7.8 km) from the airport, Atlantic Lux Hotel offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Aqua, which serves breakfast, lunch, and dinner. Other highlights include a casino, a bar/lounge, and a sauna. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 87 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Outlet covers

What to do

  • Evening entertainment
  • Bingo
  • Pachinko
  • Beach nearby

Working away

  • Business center
  • Meeting room
  • Conference center (125 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Casino
  • 3 casino gaming tables
  • 4 casino slot machines
  • Casino VIP room
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurante Aqua - This restaurant serves breakfast, lunch, and dinner.
Terraza Granaio Cucina - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 70000 per person (roundtrip)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 80000 per pet, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Children under 9 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

Frequently asked questions

Does Atlantic Lux Hotel offer free cancellation for a full refund?

Yes, Atlantic Lux Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Atlantic Lux Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Atlantic Lux Hotel?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of COP 80000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is airport shuttle service offered by Atlantic Lux Hotel?

Yes, an airport shuttle is available. The charge is COP 70000 per person roundtrip.

What are the check-in and check-out times at Atlantic Lux Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

Is there an onsite casino at Atlantic Lux Hotel?

Yes, the 150 square-foot casino features 4 slot machines and 3 gaming tables. Pachinko and bingo are offered.

What is there to do at Atlantic Lux Hotel and nearby?

Atlantic Lux Hotel has a casino and an outdoor pool, as well as a sauna.

Are there restaurants at or near Atlantic Lux Hotel?

Yes, Restaurante Aqua offers alfresco dining.

What's the area around Atlantic Lux Hotel like?

Atlantic Lux Hotel is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Rio Cartagena Casino and 17 minutes' walk from El Laguito Beach.

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Atlantic Lux Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Air conditioning
Bed
Beach
Elevator
Upgrade
Breakfast

Reviews

10/10 Exceptional

It’s always amazing when I stay here. The rooms are clean the staff is polite
Winston, 1-night trip

10/10 Exceptional

Great location and good staff
Ana, 2-night trip

2/10 Poor

The property is very dated in the rooms
gary, 1-night trip

10/10 Exceptional

Stay here

Great location and good value
MATTHEW, 3-night trip

10/10 Exceptional

Helpful and beautiful

The property and staff was great
Mayra Alejandra, 3-night trip

10/10 Exceptional

It was excellent
Justo, 2-night trip

4/10 Fair

This hotel need e renew in the room have cockroaches the ladies in the reception try to do the best but they can't they changed me 2 times to the diferent room because the AC is not working well the pool dirty
Erick, 3-night trip

10/10 Exceptional

Decent for the price.

I enjoyed my stay in the hotel. The staff was friendly and it was close to the beach. I didn’t take advantage of the amenities they had (gym, pool, casino) but overall my stay was good.
Richmond, 5-night trip

10/10 Exceptional

Great staffs but the hotel need some upgrades.
Djamel, 1-night trip

8/10 Very good

Good people good people
Dewey, 1-night trip

8/10 Very good

The bathroom is terrible, the water from the shower spills water in the whole bathroom
Kevin, 4-night trip

8/10 Very good

The crew is very friendly and helpfull. A lot of noise outside the street
martin, 15-night trip

8/10 Very good

Normal
Maribel, 3-night trip

8/10 Very good

we had internet interruptions for about two days
Jorge, 5-night trip

4/10 Fair

Showers dont really get hot in columbia. Bed was stiff. There was no sauna as listed on expedia. That was the only reason I chose the hotel. Not the greatest condition compared to American hotels. This is my honest review.
Matthew, 2-night trip

6/10 Good

The hotel is nice but the when you ask for more towels they took so long to bring more and I asked to fix the safe they never fix it.
Aleli, 3-night trip

2/10 Poor

The property itself was horrible. Holes inbthe bathroom walls, missing toilet paper holder or shelves onbthe shower. Holes and cracks all over the bedroom

2/10 Poor

One of the attendents was insanely rude and entered my room without a knock or any warning and then proceeded to bother me about check out 3 hours before i had to check out !!! I hadn't even got breakfast yet .....ill never stay at the Atlantic lux again .....huge let down compared to 6 months ago
Butt, 2-night trip

2/10 Poor

Not a good experience, find something else
Juan, 3-night trip

2/10 Poor

Horrible hotel

This hotel was horrible, not only did the elevator stop working at some point and that we had a walk up 13 floors but the service is horrible and the rooms are old and outdated and the wall are cracked. The drawers are broken on the dresser and on the desk there is mildew in the hallway of where the rooms are and the staff is nasty and rude and they don’t give you a refund
Main lobby entrance
My room
Jason, 4-night trip

6/10 Good

Needs a lots improvements and maintenance, the AC it was dripping water went you put the settings in cool so you have to use only fan option, (somebody move the bed directly in front of the AC, Lol) the safe not working, after you come from outside you want to hanging your stuff not to put it in the floor or bed and another little things
Celia, 3-night trip

8/10 Very good

Attention at the front desk is very poor I have to keep calling ask for Ac. For the light I have to used the key the didn't mention at all. The sheets where dirty yellow spots 😞 I Asone of the elevators doesn't work properly So I have to walk the stairs to get to the room rroom. chaNextreturn I'll ask for others place
SANDRA, 4-night trip

2/10 Poor

Terrible check in. Was given a standard room where u could hear animals going crazy. I had to convince them i paid for a premium room. I finally got it but It still didnt match the description. Fine. Then another couple was given a key to our room and walked in on us getting ready to shower. I had to get my key re made every single day, their payment system malfunctioned and it wasnt made clear to me what happened w my billing. Staff never apologized for anything. But the couple that walked in on us did.
Anthony, 2-night trip

4/10 Fair

Our stay with Atlantic Lux was a great disappointment. We would not recommend this hotel given the much better comparable hotels in Cartagena we subsequently stayed in. The rooms are old and bathrooms aren't clean. The 1 working elevator is extremely slow, so be prepared to wait a good 15 minutes every time you want to go up or down with suitcases. The staff takes several days to respond to any communication over Expedia. They responded to our request for a crib 3 days after we had checked-out (request sent weeks in advance). We had to laugh. Lastly, we paid for a suite with a closed bedroom as we were traveling with a baby. The hotel made a mistake with the reservation and put us in a standard room. As opposed to simply crediting the difference in price, it took us contesting the charge on our credit card. After several weeks of dealing with them, our credit card immediately agreed with the dispute and forced them to reimburse us the difference. Overall, we recommend avoiding this hotel. We stayed in 2 other hotels in this area and each was a vast improvement over Atlantic Lux.
Alexandre, 1-night trip

6/10 Good

jackeline, 2-night trip