雷納伊莎貝爾飯店

The breakfast is terrible, there is no charger closed to bed.

Pengyu, 商務出差, 2016年04月19日

Hotels.com 真實旅客評語

Excelente lugar y atención, las chicas que atienden el Front desk un encanto de personas .

Claudio, 2 晚家庭旅遊, 2022年04月03日

Hotels.com 真實旅客評語

Ok hotel

The hotel’s area is a little solitary but the location is good and walking distance to the nightlife, and only ten minutes by car or Uber to the old town. The hotel is nice even if it looks a little bit old and tired. The rooms are big, no AC ( I did not miss it ), and have a little heater. The room had a problem with the shower, so I had to take the shower too cold or too hot. The breakfast was ok. It was basic but good, even though it was the same every day. The hotel was apparently almost empty, so the vibe was not very lively. The service was good. The people working there were kind and helpful, but they could improve their hospitality skills a little.

YOEL, 4 晚旅行, 2022年02月17日

Hotels.com 真實旅客評語

Location and staffing was great

EFRAIN, 2 晚旅行, 2022年01月26日

Expedia 真實旅客評語

The hotel and room was far more than we had expected. The staff at the front desk and the woman doing breakfast are great. Breakfast was very good. We would stay here again without hesitation. We were further from the old city than we had intended but once we were here we decided this was better for us. There's a restaurant district within a 10 minute walk and we felt safe walking here. We used the hotel bicycles which were only standard gears bit since it's relatively flat around the hotel it wasn't a problem. It's a short taxi ride to the old city. The cable car was a 6$ ride and it is well worth a visit.

jeffrey, 1 晚好友同遊, 2021年12月23日

Expedia 真實旅客評語

We throughly enjoyed our stay as it was the second time we have stayed at this hotel. The staff was amazing, always ready to help and accommodate. The room was clean, large and bright. I used the gym as well which had all the equipment needed for a great workout and was very clean. The breakfast was served and was simple but good. The offered a variety of ways to have your eggs cooked, with fresh fruit, fruit juice, tea or coffee and fresh bread daily. The staff helped with directions, offered maps and safe ways to travel around the city. It was also close to all amenities and necessities. I felt safe and was able to communicate in English as most staff spoke fluently. I will definitely stay again.

Natalie, 7 晚浪漫之旅, 2021年11月21日

Expedia 真實旅客評語

The rooms are okay.... the walls are pretty thin and you can hear your neighbor as well as what's happening outside. Hard to sleep with the noise from the street. The beds are very firm, which for me I don't like.

Erin, 2 晚旅行, 2021年10月28日

Expedia 真實旅客評語

This was a solo travel and through the hotel arranged airport transportation with Patricia, very good and she was already waiting when I arrived at 11pm. The airport is one hour away, so we arrived after midnight. At the hotel, they alway have someone to personally check you in. They have security guard 24/7 and he escorted to my room and helpd me with my luggage. I really like the modern, clean, comfortable bedroom and beautiful bathroom. I was also impressed that you can only used the elevator with your room key card for security in addition to the Security guard outside in the entrance lobby. The breakfast was very good with fresh fruits, juice, pastries and choice of egg preparation: omellete, scrambled, etc The staff was very respectful, kind and courteous. The hotel is also centrally located. They help you to call a taxi whenever you need transpirtation. I was very pleased and glad with my hotel experience at Reina Isabel. Recommend them and will stay with them when i return.

Sofia, 5 晚旅行, 2021年10月21日

Expedia 真實旅客評語

Cuarto con muebles viejos, colchón viejo e incómodo, sábanas que no se veían bien, la ducha se salía el agua por todos lados, toallas viejas y de mal aspecto, televisión pequeña. Hicimos check in a las 19:00 y fuimos a buscar otro hotel a la 1:30 am. Decepcionado absolutamente. Al decir que nos íbamos no nos preguntaron la razón pese a no haber cumplido la estadía, no nos dieron opción de cambio de habitación, les dije que la habitación NO TENÍA NADA QUE VER CON LA FOTO EN EXPEDÍA y dijeron ok. En fin, la verdad hubiese aceptado un reembolso total o parcial o quizás una nueva habitación, pero nada. No volveré a prepagar nunca.

Álvaro, 1 晚旅行, 2021年10月15日

Expedia 真實旅客評語

Great place and people! They helped with every question I had and the location in the city is perfect.

Dominick, 5 晚好友同遊, 2021年09月09日

Hotels.com 真實旅客評語